Affinity Photo 2 Freeze when Drag to zoom in and out(when installed official free brush)

[undereart]

Affinity Photo 2.0.3 Freeze when Drag to zoom in and out(when installing official free brush)
- it freeze even I turn Hardware acceleration on or off
- when I uninstall the brush it never freeze again and it's can run smoothly

and another issue is 
I got a crash when using Temp White balance in Develop Persona(with Hardware acceleration on)
- sometimes it can change the temp but it still freezes and close the App
- the major point is the slide bar and percentage are not to link
- if I turn Hardware acceleration off it's never freezing again but the slide bar and percentage is not link ,it can use but the color is not change ,it will change when I reclick the white balance checkbox

Spec:
  11th Gen Intel(R) Core(TM) i5-11320H @ 3.20GHz
  Ram 24.0 GB (23.8 GB usable)
  Windows 11 Home Single Language 64-bit 
  RTX 3050 4Gb Laptop

[walt.farrell]

6 hours ago, undereart said:

Affinity Photo 2.0.3 Freeze when Drag to zoom in and out(when installing official free brush)

Welcome to the Serif Affinity forums.

To clarify: You have installed Dreamphography, and after that you have problems with zooming? Have you actually used the brush, or does just having it installed cause the problem for you?

6 hours ago, undereart said:

I got a crash when using Temp White balance in Develop Persona

That is a known problem in 2.0.3: https://forum.affinity.serif.com/index.php?/search/&tags=AFP-5803

[undereart]

1.Yes only with zoom and when I remove the Dreamphography pack it never crashes again.
2.Yes, but if I turn Hardware acceleration off it never crashes again.

[walt.farrell]

37 minutes ago, undereart said:

1.Yes only with zoom and when I remove the Dreamphography pack it never crashes again.

I'm still unsure whether you actually used the brush, or not. 

[undereart]

I haven't used it, I'm new and I still can't find the brush button.
I bought Affinity photo 2 as a replacement for Lightroom and only use it for color correction.

[walt.farrell]

Thanks. 

I haven't seen any problems with Zooming with that pack installed.

 

[undereart]

If I click LMB to zoom in and RMB to zoom out to fit or click middle mouse to drag it is ok,it's can run smoothly.

But if i press Z and drag a diagnal line for zoom in and zoom out when i have the pack it will crash.

I seen someone tell about the crash of free pack in the forum and I test it and I got the solution.

[walt.farrell]

29 minutes ago, undereart said:

I seen someone tell about the crash of free pack in the forum

Usually, though, that is while installing a pack, or trying to use it. Simply having one installed doesn't usually cause problems, so that's interesting. Thanks for describing more about how you zoom that triggers the problem. 

[undereart]

I got the concept from 

https://www.beyondphototips.com/affinity-photo-crashing-frequently/

I think the pack is similar to third party plugin but by official.

And I got The solution about turn off Hardware Acceleration from this site.

[walt.farrell]

5 hours ago, undereart said:

But if i press Z and drag a diagnal line for zoom in and zoom out when i have the pack it will crash.

Thanks. I have no problems with that.

[setro]

I have same problem with Affinity 2.0.3.

still freez when iam drag zoom in and out.

and delay respons for change tool too.

[undereart]

If you have the same problem try my solution.

1.Delete the addon or third-party plugin.

2.Go to preference.

3.Turn off Hardware Acceleration.

4.Restart Affinity photo.

5.Test whether it works or not.