antonkudin Posted December 26, 2022 Share Posted December 26, 2022 Opening AP, opening document, going to export (have 4 png slices in it), clicking Export, folder browser shows up and instantly freezes the app. Force quit the app, repeat. Help. Quote Link to comment Share on other sites More sharing options...
antonkudin Posted December 26, 2022 Author Share Posted December 26, 2022 This bug is not new, btw. It happened in Photo 1 and I was hoping it was fixed by 2. Quote Link to comment Share on other sites More sharing options...
Staff Patrick Connor Posted January 5, 2023 Staff Share Posted January 5, 2023 Antodukin, Thanks for your report, and sorry for the delay replying. As you say this is not a newly reported problem. I have bumped the report with the developers, but we have never replicated the problem. For users with this problem it happens a lot, so there must be something about our recipe that is missing to recreate the problem more often. Do you have a cloud sync on your device and if so is it Google Drive, OneDrive or something else? Also what network/other drives do you have? Quote Patrick Connor Serif Europe Ltd Latest V2 releases on each platform Help make our apps better by joining our beta program! "There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self." W. L. Sheldon Link to comment Share on other sites More sharing options...
Horst Freigang Posted January 11, 2023 Share Posted January 11, 2023 Same here but with version 1.10.6 on MacOS Ventura 13.1 (iMac 2017). In my case the only cloud service running right now is iCloud. I had Creative Cloud Sync active but stopped it for testing–did nothing. Besides that there is a network drive which I am not connected to. Quote Link to comment Share on other sites More sharing options...
Horst Freigang Posted January 18, 2023 Share Posted January 18, 2023 It may be that Photo freezes if you change to the directory in which the same .afphoto file lies. I tried moving the file to another place–no freezing. I tried a directory with a different .afphoto file–no freezing. Quote Link to comment Share on other sites More sharing options...
Staff Affinity Info Bot Posted April 26, 2023 Staff Share Posted April 26, 2023 The issue "Export Persona hang in Open and Save Panel Process when Exporting Slices" (REF: AFD-5921) has been fixed by the developers in internal build "2.1.0.1781". This fix should soon be available as a customer beta and is planned for inclusion in the next customer release. Customer beta builds are announced here and you can participate by following these instructions. If you still experience this problem once you are using that build version (or later) please reply to this thread including @Serif Info Bot to notify us. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.