100% Crash Affinity Photo after update to version 2.0.3. // Gradient tool

[CHKR]

I worked on a project in photo V2. Took a break and updated to version 2.0.3. after. 

After the update the program crashes every time I do a certain thing:

- artistic text tool --> enter text
- gradient tool --> bitmap
- choose a pic --> change/rotate to my liking
- click somewhere --> CRASH ... 100%

Every time. Happens in a new file with a different font, different pic, etc...also. 

I'm on the latest Win10. (edited typo from Win11)
Hardware acc. doesn't do anything to that crash.
I expect it not to crash...
The only unusual hardware I have connected atm is an external soundcard. But I would not know how that should affect the gradient tool crash.
In version 2.0.0. it worked like a charm without crashing!!

The only thing that I changed from before and after my break was the update from V2.0.0 to V2.0.3 in all three apps (pub/des/pho).

Hope to get a solution soon!
Thx for reading!

Edited December 22, 2022 by CHKR

[RichardMH]

Maybe see if resetting user data helps. Hold control when you start Photo. Back up your assets and macros etc first of course.

If you put up a video people can try and duplicate the problem.

[CHKR]

8 minutes ago, RichardMH said:

Maybe see if resetting user data helps. Hold control when you start Photo. Back up your assets and macros etc first of course.

Thanks for the input, but no. That didn't do anything unfortunately.

[andersp5]

Just tried this on V2.0.3 but with Windows 10 and it worked without crashing. Could it be windows 11?

[AlainP]

I had a few crashes yesterday in Photo, a simple file, just a few layers. Selecting color, painting on a mask, etc made Photo 2.0.3 crash.

Today I uninstalled everything and cleaned all traces of Affinity. Reinstalled everything and since then.... no problem so far.

[CHKR]

36 minutes ago, andersp5 said:

Just tried this on V2.0.3 but with Windows 10 and it worked without crashing. Could it be windows 11?

Ah man sry, I indeed have Windows 10. Must've accidentally typed eleven instead of ten...
I edited that in the OP.

Update:
So the crash ONLY occurs, when I change size/rotate the image inside of the letters, and THEN click somewhere in the background. If I leave it like it was --> no crash.
If I click somewhere on the toolbar, etc.. --> no crash. Just the background/actual workspace (in and outside of the image).

 

[Ron P.]

I can confirm it also, too..

 

[AlainP]

Crashes here too repeating the above steps.

I had a few crashes like that yesterday doing some other operations on a simple file.

Crash Report attached.

1a60fae9-be40-4cdc-95c8-d9b0c2ecfd03.dmp

Here is the Event error log in Windows in case it might help:

Application: Photo.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.AccessViolationException
   at <Module>.Affinity.FillBaseTarget.GetScaleWithObject(Kernel.Counted<Tool>*)
   at Serif.Interop.Persona.UserInterface.ScaleWithObjectContextBarItem.Update(Boolean)
   at Serif.Interop.Persona.UserInterface.ContextBarManager.UpdateItems(Boolean)
   at Serif.Interop.Persona.DocumentDefaultsChangedNotificationHandler.Invoke(System.Object, Serif.Interop.Persona.DocumentDefaultsChangedNotificationEventArgs)
   at Serif.Interop.Persona.Services.InteropService.OnDocumentDefaultsChangedNotification(Serif.Interop.Persona.NativeWrapper<Kernel::NonCounted<Kernel::Notification> >)
   at Serif.Interop.Persona.Services.InteropService.HandleNotification(Kernel.Counted<Kernel::Notification>*, Boolean)
   at Serif.Interop.Persona.Services.InteropService.OnNotify(Kernel.Counted<Kernel::Notification>*)
   at <Module>.GetNotificationDispatch.<lambda_2bcb078db99a2694ff26461d0eed393e>.()()(?GetNotificationDispatch@@$$FYA?AV?$function@$$A6AXXZ@std@@V?$Counted@VNotification@Kernel@@@Kernel@@@Z.__l2.<lambda_2bcb078db99a2694ff26461d0eed393e>*)
   at MS.Win32.UnsafeNativeMethods.DispatchMessage(System.Windows.Interop.MSG ByRef)
   at System.Windows.Threading.Dispatcher.PushFrameImpl(System.Windows.Threading.DispatcherFrame)
   at System.Windows.Application.RunDispatcher(System.Object)
   at System.Windows.Application.RunInternal(System.Windows.Window)
   at Photo.Application.Main(System.String[])

[Pauls]

are you all on windows insider builds ?

 

[AlainP]

I am.

It only happens when I click on the page while having the Gradient Tool selected. If I select the Move tool and do something else it does not crash. But as soon a I come back to the Gradient tool and click on the page.... Bye Bye Photo.

 

[CHKR]

9 hours ago, Pauls said:

are you all on windows insider builds ?

 

I am not. Regular Win10 Home. Always on latest updates.

[RichardMH]

Windows 11 I get a crash if I do it as the only layer on a new document. But not if there is an image layer already there. So this crashes but not this

 

[Pauls]

I concur - that's now logged

[Ron P.]

22 hours ago, Pauls said:

are you all on windows insider builds ?

 

No, I'm not.