jmd Posted December 16, 2022 Posted December 16, 2022 I am trying to install all the addons on my iPad Pro IOS 16.1.1 via the initial My Account start up screen for each of the 3 products. Photo, Designer and Publisher V2. Some install without a hitch and several attempt the install and always fail. All these addons including the ones that fail download as addons under my account and should install. I have tried several times to install and reinstall the addons. Any ideas?? I have the universal license for these and the addons install without a hitch on my Mac and Windows PC. Quote
walt.farrell Posted December 16, 2022 Posted December 16, 2022 Welcome to the Serif Affinity forums. Can you tell us some specific ones that fail? And what is the error message you get? Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.5, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.4
jmd Posted December 19, 2022 Author Posted December 19, 2022 Sorry for the delay. Here is the list of the failed installs on my iPad Pro M1 processor, iPadOS 16.2 (updated today): 20 Fog Overlays by Paper Farms 20 Rain Overlays by Paper Farms 35 Rainbow Overlays by Paper Farms 60 Snow Overlays by Paper Farms 525 Mystical Lights - Overlay Collection Artista Affinity Designer brushes by Pixelbuddha Dust Brushes & Overlays by xresch Ink Stamp Textures by MiksKS Memento Shader Brushes for Affinity Designer by Pixelbuddha Paint Roller Textures by MiksKS Spray Paint Textures by MiksKS Sunlight Effect Overlays by Paper Farms Thanks for your help, Joe Quote
walt.farrell Posted December 19, 2022 Posted December 19, 2022 And what error message do you get? If they failed to install, you should be able to see that in the Account dialog. All of those have installed correctly for me. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.5, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.4
jmd Posted December 19, 2022 Author Posted December 19, 2022 Sorry for the delay. Here is the list of the failed installs on my iPad Pro M1 processor, iPadOS 16.2 (updated today): 20 Fog Overlays by Paper Farms 20 Rain Overlays by Paper Farms 35 Rainbow Overlays by Paper Farms 60 Snow Overlays by Paper Farms 525 Mystical Lights - Overlay Collection Artista Affinity Designer brushes by Pixelbuddha Dust Brushes & Overlays by xresch Ink Stamp Textures by MiksKS Memento Shader Brushes for Affinity Designer by Pixelbuddha Paint Roller Textures by MiksKS Spray Paint Textures by MiksKS Sunlight Effect Overlays by Paper Farms Thanks for your help, Joe Quote
jmd Posted December 19, 2022 Author Posted December 19, 2022 Walt, Originally I was trying to reinstall just the add-ons. I decided to try things a little differently today and instead of reinstalling add-ons I uninstalled the apps completely and reinstalled all of them via the QR code link to the Apple store and this time all three apps and add-ons installed flawlessly. Your quick response is appreciated Thank you, Joe walt.farrell 1 Quote
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