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Posted

I am trying to install all the addons on my iPad Pro IOS 16.1.1 via the initial My Account start up screen for each of the 3 products. Photo, Designer and Publisher V2. Some install without a hitch and several attempt the install and always fail. All these addons including the ones that fail download as addons under my account and should  install. I have tried several times to install and reinstall the addons.  Any ideas??

I have the universal license for these and the addons install without a hitch on my Mac and Windows PC. 

Posted

Welcome to the Serif Affinity forums.

Can you tell us some specific ones that fail? And what is the error message you get?

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
    Laptop 2: Windows 11 Pro 24H2,  16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU
iPad:  iPad Pro M1, 12.9": iPadOS 18.5, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.4

Posted

Sorry for the delay. Here is the list of the failed installs on my iPad Pro M1 processor, iPadOS 16.2 (updated today):

20 Fog Overlays by Paper Farms 
20 Rain Overlays by Paper Farms 
35 Rainbow Overlays by Paper Farms
60 Snow Overlays by Paper Farms
525 Mystical Lights - Overlay Collection
Artista Affinity Designer brushes by Pixelbuddha
Dust Brushes & Overlays by xresch
Ink Stamp Textures by MiksKS
Memento Shader Brushes for Affinity Designer by Pixelbuddha
Paint Roller Textures by MiksKS
Spray Paint Textures by MiksKS
Sunlight Effect Overlays by Paper Farms

Thanks for your help,

Joe

Posted

And what error message do you get? If they failed to install, you should be able to see that in the Account dialog.

All of those have installed correctly for me.

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
    Laptop 2: Windows 11 Pro 24H2,  16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU
iPad:  iPad Pro M1, 12.9": iPadOS 18.5, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.4

Posted

Sorry for the delay. Here is the list of the failed installs on my iPad Pro M1 processor, iPadOS 16.2 (updated today):

20 Fog Overlays by Paper Farms 
20 Rain Overlays by Paper Farms 
35 Rainbow Overlays by Paper Farms
60 Snow Overlays by Paper Farms
525 Mystical Lights - Overlay Collection
Artista Affinity Designer brushes by Pixelbuddha
Dust Brushes & Overlays by xresch
Ink Stamp Textures by MiksKS
Memento Shader Brushes for Affinity Designer by Pixelbuddha
Paint Roller Textures by MiksKS
Spray Paint Textures by MiksKS
Sunlight Effect Overlays by Paper Farms

Thanks for your help,

Joe

Posted

Walt,

Originally  I was trying to reinstall just the add-ons.  I decided to try things a little differently today and instead of reinstalling add-ons I uninstalled the apps completely and reinstalled all of them via the QR code link to the Apple store and this time all three apps and add-ons installed flawlessly.

Your quick response is appreciated

Thank you,

Joe

 

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