travelingrob Posted December 15, 2022 Share Posted December 15, 2022 I have tried to save to both local and external drives, done "save as", and tried several variations of file names. I cannot get my affinity publisher file to save due to the error message "Save failed because the file could not be written to." Any help would be appreciated. I am on the most up to date version of macOS. Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted December 15, 2022 Share Posted December 15, 2022 Welcome to the Serif Affinity forums, @travelingrob. What OS do you use? Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 17.7, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.7 Link to comment Share on other sites More sharing options...
R C-R Posted December 15, 2022 Share Posted December 15, 2022 3 hours ago, walt.farrell said: What OS do you use? From the slashes in the file path name, it is almost certainly the macOS. Quote All 3 1.10.8, & all 3 V2.5.5 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7 All 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7 Link to comment Share on other sites More sharing options...
Alfred Posted December 15, 2022 Share Posted December 15, 2022 3 hours ago, walt.farrell said: What OS do you use? 9 minutes ago, R C-R said: From the slashes in the file path name, it is almost certainly the macOS. From the styling of the dialog it is clearly a version of macOS, but the OP also indicated which one: 4 hours ago, travelingrob said: I am on the most up to date version of macOS. R C-R and walt.farrell 1 1 Quote Alfred Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.5.1 (iPad 7th gen) Link to comment Share on other sites More sharing options...
R C-R Posted December 15, 2022 Share Posted December 15, 2022 16 minutes ago, Alfred said: ... but the OP also indicated which one "Most up to date" more or less does do that, except that some users are not aware that there is a newer update than the one they are using, so it is best to explicitly mention the version number to remove all doubt. That said, I am not sure what the failure could be caused by since it appears to affect both internal & external drives, & even "Save ass.." as well. Quote All 3 1.10.8, & all 3 V2.5.5 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7 All 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7 Link to comment Share on other sites More sharing options...
Alfred Posted December 15, 2022 Share Posted December 15, 2022 20 minutes ago, R C-R said: & even "Save ass.." as well It’s not always possible to save that, of course! R C-R 1 Quote Alfred Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.5.1 (iPad 7th gen) Link to comment Share on other sites More sharing options...
R C-R Posted December 15, 2022 Share Posted December 15, 2022 14 minutes ago, Alfred said: It’s not always possible to save that, of course! Well, I blame my wireless keyboard for that typo -- recently it has been acting really weird, like suddenly adding a bunch of spaces or other characters, as if the key was stuck down. It might be time for a new one, I guess. Alfred 1 Quote All 3 1.10.8, & all 3 V2.5.5 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7 All 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7 Link to comment Share on other sites More sharing options...
travelingrob Posted December 15, 2022 Author Share Posted December 15, 2022 (edited) My Mac is running Ventura 13.0.1 Edited December 15, 2022 by travelingrob Alfred 1 Quote Link to comment Share on other sites More sharing options...
travelingrob Posted December 15, 2022 Author Share Posted December 15, 2022 I followed a fix from a 2020 forum article that recommended copying and pasting everything into a new document. No luck. Same issue. What is the best way to bubble this problem up to support? Quote Link to comment Share on other sites More sharing options...
MikeTO Posted December 15, 2022 Share Posted December 15, 2022 You're posting to the right spot and Serif will reply at some point although they're still pretty busy with the launch of v2. The first thing to try if you still have the document open is to embed any linked images if there are any. Choose Window > Resource Manager and select all the images and then click Embed. The next thing to try is restarting macOS - Serif has asked others to do this in the past and that has resolved it. If that doesn't resolve it, look in System Settings > Privacy & Security > Files and Folders and then click on Affinity Publisher 2 - it needs access to Desktop, Documents, and Downloads, although only Documents will matter for the issue you're experiencing. Good luck! Quote Download a free PDF manual for Affinity Publisher 2.5 Download a quick reference chart for Affinity's Special Characters Affinity 2.5 for macOS Sequoia 15.0.1, MacBook Pro 14" (M1 Pro) Link to comment Share on other sites More sharing options...
travelingrob Posted December 16, 2022 Author Share Posted December 16, 2022 12 hours ago, MikeTO said: You're posting to the right spot and Serif will reply at some point although they're still pretty busy with the launch of v2. The first thing to try if you still have the document open is to embed any linked images if there are any. Choose Window > Resource Manager and select all the images and then click Embed. The next thing to try is restarting macOS - Serif has asked others to do this in the past and that has resolved it. If that doesn't resolve it, look in System Settings > Privacy & Security > Files and Folders and then click on Affinity Publisher 2 - it needs access to Desktop, Documents, and Downloads, although only Documents will matter for the issue you're experiencing. Good luck! I tried both of these fixes but no luck. All images are embedded and Publisher 2 has access to Documents. Hopefully I hear something soon. I have my file open on my desktop, because I don't want to lose the work. I've exported to PDF successfully but that doesn't help me save the original for other project work. Quote Link to comment Share on other sites More sharing options...
travelingrob Posted December 16, 2022 Author Share Posted December 16, 2022 UPDATE: I was able to edit the file in Designer 2, save it as a Designer file, then open the AF Designer file for editing in AF Publisher 2, and save the file as a Publisher file now. It is a really long work around but at least I can close the file and know it is saved. Luckily, I have the Affinity 2 suite and was able to find this workaround. Quote Link to comment Share on other sites More sharing options...
JediKnyghte Posted June 26 Share Posted June 26 I just had this happen to me. Windows 11, Affinity Publisher 2.5.3. I like the program but am reluctant to use it if this happens a lot. Quote Link to comment Share on other sites More sharing options...
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