Can't install v1.10.6 update on Windows

[roofoo]

I can't update to v1.10.6 on Windows, all 3 apps (Photo/Designer/Publisher) have the same problem. I get a Setup Failed message. It says "The cabinet file 'Main.cab' required for this installation is corrupt and cannot be used. This could indicate a network error, an error reading from the CD-ROM, or a problem with this package."

I've tried rebooting, I've tried right clicking the .exe and running as Administrator, and I've tried redownloading in case the internet hiccuped. Nothing helps.

Any ideas how to fix this?

Thanks

[walt.farrell]

Sounds like the downloads were not successful. I would suggest downloading again. If still unsuccessful, perhaps try a different browser to do the download.

 

[walt.farrell]

You can check the integrity of the installer .exe files.

If you right-click on it, and choose Properties:

a. Is there a Digital Signatures tab? If not, the download is corrupted.

b. If there is a Digital Signatures tab, select it, and click on the signature, and choose Details. If it is not "OK" then the download is corrupted.

 

[Karel Kadeřábek]

I have same error window, but mine says "The older version of Affinity Photo cannot be removed..." It cannot be remover neither via windows. Is there a possibility to force installer to run in some "repair mode" instead of "Update" which doesn't work?

Thank you, Karel.

[Komatös]

Hi @Karel Kadeřábek

Please Download the Microstoft Problem Solver. After downloading make a double click on the .cab file.

Select "The uninstallation will be executed".

https://download.microsoft.com/download/7/E/9/7E9188C0-2511-4B01-8B4E-0A641EC2F600/MicrosoftProgram_Install_and_Uninstall.meta.diagcab 

Edited December 28, 2022 by Komatös