Martinr36 Posted December 12, 2022 Share Posted December 12, 2022 As the title says I'm unable to open a tif file, every time i try I get this message This is the latest file I was trying to open i'm using Affinity Photo 1.10.6.1665 Quote Link to comment Share on other sites More sharing options...
Komatös Posted December 12, 2022 Share Posted December 12, 2022 Hi @Martinr36 The Tif file is virtually just a container and contains metadata in ZIF format (Zoomify Image Format)! Quote A ZIF file is an image saved in the ZIF file format (ZIF). This format is used to store multi-resolution raster images for zooming and panning on the web. It contains a collection of small JPEG or PNG images with different resolutions that are loaded depending on the zoom level selected by the user. ZIF files also store metadata that indicates how the images are arranged to form a larger image. You need a website with three lines of code and a little help from a java script to show the content. Old Bruce 1 Quote AMD Ryzen 7 5700X | INTEL Arc A770 LE 16 GB | 32 GB DDR4 3200MHz | Windows 11 Pro 23H2 (22631.3296) AMD A10-9600P | dGPU R7 M340 (2 GB) | 8 GB DDR4 2133 MHz | Windows 10 Home 22H2 (1945.3803) Affinity Suite V 2.4 & Beta 2.(latest) Better translations with: https://www.deepl.com/translator Interested in a robust (selfhosted) PDF Solution? Have a look at Stirling PDF Life is too short to have meaningless discussions! Link to comment Share on other sites More sharing options...
Martinr36 Posted December 13, 2022 Author Share Posted December 13, 2022 11 hours ago, Komatös said: Hi @Martinr36 The Tif file is virtually just a container and contains metadata in ZIF format (Zoomify Image Format)! You need a website with three lines of code and a little help from a java script to show the content. Irfan view displays the file without problem, and where does this zif file thing come from it is a tif file Quote Link to comment Share on other sites More sharing options...
emmrecs01 Posted December 13, 2022 Share Posted December 13, 2022 @Martinr36 As @Komatös wrote, .tif is a container file format. In your file, the .tif apparently "contains" a .ZIF file. As you say, it does not open in Affinity Photo 2. However, as you correctly state, it does open in IrfanView. In that app if you select to Copy the image you can then paste it into APh 2 (I haven't tested this in APh 1 but I think it should do the same thing.) Quote Win 10 Pro, i7 6700K, 32Gb RAM, NVidia GTX1660 Ti and Intel HD530 Graphics Long-time user of Serif products, chiefly PagePlus and PhotoPlus, but also WebPlus, CraftArtistProfessional and DrawPlus. Delighted to be using Affinity Designer, Photo, and now Publisher, version 1 and now version 2. iPad Pro (12.9") (iOS 17.4) running Affinity Photo and Designer version 1 and all three version 2 apps. Link to comment Share on other sites More sharing options...
joe_l Posted December 13, 2022 Share Posted December 13, 2022 58 minutes ago, emmrecs01 said: However, as you correctly state, it does open in IrfanView. In that app if you select to Copy the image you can then paste it into APh 2 (I haven't tested this in APh 1 but I think it should do the same thing.) PS CS6, Krita and Gimp open the file without a problem, so Serif has to improve import capabilities (for many formats, exports as well). Quote ---------- Windows 10 / 11, Complete Suite Retail and Beta Link to comment Share on other sites More sharing options...
Komatös Posted December 13, 2022 Share Posted December 13, 2022 5 hours ago, Martinr36 said: Irfan view displays the file without problem, and where does this zif file thing come from it is a tif file After further investigation, I must retract my first assertion. Yes, it's a TIF file, but with additional data that Affinity programs don't seem to support. Quote AMD Ryzen 7 5700X | INTEL Arc A770 LE 16 GB | 32 GB DDR4 3200MHz | Windows 11 Pro 23H2 (22631.3296) AMD A10-9600P | dGPU R7 M340 (2 GB) | 8 GB DDR4 2133 MHz | Windows 10 Home 22H2 (1945.3803) Affinity Suite V 2.4 & Beta 2.(latest) Better translations with: https://www.deepl.com/translator Interested in a robust (selfhosted) PDF Solution? Have a look at Stirling PDF Life is too short to have meaningless discussions! Link to comment Share on other sites More sharing options...
Staff Dan C Posted February 20, 2023 Staff Share Posted February 20, 2023 Hi @Martinr36, Thanks for your report and our sincerest apologies for the delayed response here. We are exceptionally busy following the release of V2 and we thank you for your continued patience and understanding here. I can confirm I'm able to replicate this issue with your file and I have logged this as a bug with our developers to be resolved in a future update. I hope this helps Quote Please note - I am currently out of the office for a short while whilst recovering from surgery (nothing serious!), therefore will not be available on the Forums during this time. Should you require a response from the team in a thread I have previously replied in - please Create a New Thread and our team will be sure to reply as soon as possible. Many thanks! Link to comment Share on other sites More sharing options...
Martinr36 Posted February 21, 2023 Author Share Posted February 21, 2023 8 hours ago, Dan C said: Hi @Martinr36, Thanks for your report and our sincerest apologies for the delayed response here. We are exceptionally busy following the release of V2 and we thank you for your continued patience and understanding here. I can confirm I'm able to replicate this issue with your file and I have logged this as a bug with our developers to be resolved in a future update. I hope this helps Hi @Dan C, thanks for the update👍 Quote Link to comment Share on other sites More sharing options...
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