unable to open tif file

[Martinr36]

As the title says I'm unable to open a tif file, every time i try I get this message

 

This is the latest file I was trying to open  i'm using Affinity Photo 1.10.6.1665

[Komatös]

Hi @Martinr36

The Tif file is virtually just a container and contains metadata in ZIF format (Zoomify Image Format)!

Quote

A ZIF file is an image saved in the ZIF file format (ZIF). This format is used to store multi-resolution raster images for zooming and panning on the web. It contains a collection of small JPEG or PNG images with different resolutions that are loaded depending on the zoom level selected by the user. ZIF files also store metadata that indicates how the images are arranged to form a larger image.

You need a website with three lines of code and a little help from a java script to show the content.

[Martinr36]

11 hours ago, Komatös said:

Hi @Martinr36

The Tif file is virtually just a container and contains metadata in ZIF format (Zoomify Image Format)!

You need a website with three lines of code and a little help from a java script to show the content.

Irfan view displays the file without problem, and where does this zif file thing come from it is a tif file

[emmrecs01]

@Martinr36

As @Komatös wrote, .tif is a container file format.  In your file, the .tif apparently "contains" a .ZIF file.  As you say, it does not open in Affinity Photo 2.

However, as you correctly state, it does open in IrfanView.  In that app if you select to Copy the image you can then paste it into APh 2 (I haven't tested this in APh 1 but I think it should do the same thing.)

 

[joe_l]

58 minutes ago, emmrecs01 said:

However, as you correctly state, it does open in IrfanView.  In that app if you select to Copy the image you can then paste it into APh 2 (I haven't tested this in APh 1 but I think it should do the same thing.)

PS CS6, Krita and Gimp open the file without a problem, so Serif has to improve import capabilities (for many formats, exports as well).

[Komatös]

5 hours ago, Martinr36 said:

Irfan view displays the file without problem, and where does this zif file thing come from it is a tif file

After further investigation, I must retract my first assertion. Yes, it's a TIF file, but with additional data that Affinity programs don't seem to support.

 

[Dan C]

Hi @Martinr36,

Thanks for your report and our sincerest apologies for the delayed response here. We are exceptionally busy following the release of V2 and we thank you for your continued patience and understanding here.

I can confirm I'm able to replicate this issue with your file and I have logged this as a bug with our developers to be resolved in a future update.

I hope this helps

[Martinr36]

8 hours ago, Dan C said:

Hi @Martinr36,

Thanks for your report and our sincerest apologies for the delayed response here. We are exceptionally busy following the release of V2 and we thank you for your continued patience and understanding here.

I can confirm I'm able to replicate this issue with your file and I have logged this as a bug with our developers to be resolved in a future update.

I hope this helps

Hi @Dan C, thanks for the update👍