FunnyGoblin Posted December 8, 2022 Share Posted December 8, 2022 Trying to export a modified photo with another name comes back as: File not found. Check the filename and try again I'm saving not loading. I have found this happens no matter what directory I choose except 'Desktop' Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted December 8, 2022 Share Posted December 8, 2022 What OS? Purely a guess, but do you use any cloud services, such as Dropbox, OneDrive, iCloud, etc. that may be interfering with the process of saving in the directories you've tried so far? For example, I have a vague memory of an old report that one of the Cloud services renames files as part of its processing, and that it could rename a file after the Affinity program initially created it but before Affinity had time to Open the file again to write into it. Thus, the Affinity program would do several steps (Create, Open, Write, Close) and it could fail between the first and second steps. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 17.6.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.6.1 Link to comment Share on other sites More sharing options...
FunnyGoblin Posted December 8, 2022 Author Share Posted December 8, 2022 Windows OS, no cloud services in use, and have now found that the same happens in designer2. But not any V1s May uninstall and start fresh Quote Link to comment Share on other sites More sharing options...
FunnyGoblin Posted December 9, 2022 Author Share Posted December 9, 2022 After a full uninstall, reboot then reinstall of photo v2, I can load a photo, rename it and save anywhere, but soon as I alter the image in any way it will not save. Any ideas?? I am still able to use Publisher and Designer V2 Export no problems. If i find the cause I will report back Quote Link to comment Share on other sites More sharing options...
Paul Mc Posted December 9, 2022 Share Posted December 9, 2022 Do you have Controlled Folder Access turned on? This might be a false positive for your Affinity apps that prevents them from writing to files. Type "Controlled Folder Access" into the search box and you should be able to see the setting. I have mine off and everything works fine. Quote Link to comment Share on other sites More sharing options...
FunnyGoblin Posted December 9, 2022 Author Share Posted December 9, 2022 Thanks for the reply, I have just found windows security had updated a day ago and switched on 'controlled folder access' for some reason it seems to have only affected Affinity Photo V2 Quote Link to comment Share on other sites More sharing options...
Paul Mc Posted December 9, 2022 Share Posted December 9, 2022 Did changing that setting solve the problem? Quote Link to comment Share on other sites More sharing options...
FunnyGoblin Posted December 9, 2022 Author Share Posted December 9, 2022 Just finished testing all scenarios, after allowing Photo through the firewall and alls well, so far. That was definitely a head scratcher. now to find out why 'tone mapping won't save, (no hamburger menu options] Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted December 9, 2022 Share Posted December 9, 2022 3 hours ago, FunnyGoblin said: now to find out why 'tone mapping won't save, (no hamburger menu options] That's a known bug, fixed in the current Photo 2 2.0.3.1670 beta on Windows: Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 17.6.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.6.1 Link to comment Share on other sites More sharing options...
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