RX99 Posted December 8, 2022 Posted December 8, 2022 When i try to import from photo library my app crashes. Quote
RX99 Posted December 8, 2022 Author Posted December 8, 2022 Here is a screen recording IMG_2337.MOV Quote
Paul Mudditt Posted December 8, 2022 Posted December 8, 2022 What happens when you import a image from photos directly, i.e. not using place, does that work ok? Quote Affinity Photo, Designer, Publisher 1.10 and 2.6 on macOS 15.4 Beta Sequoia on M1 Mac Mini 16GB 1TB Affinity Photo, Designer, Publisher 1.10 and 2.6 on Windows 10 Pro. (revived !) Affinity Photo, Designer, Publisher 2.6 on M1 iPad Pro 11” on iPadOS beta 18.4 Recommended Fan based Affinity Support Groups on Facebook https://www.facebook.com/groups/AffinityForiPad https://www.facebook.com/groups/AffinityPhoto/ https://www.facebook.com/groups/affinityphotoastrophotography The hardest link to find https://affinity.help Mud’s Macros Library:- https://forum.affinity.serif.com/index.php?/topic/156842-muds-macros-v11-library-content-aware-move-added/
RX99 Posted December 9, 2022 Author Posted December 9, 2022 I just attempted to use it, and it also crashed on me. Quote
walt.farrell Posted December 9, 2022 Posted December 9, 2022 You're using Designer V1, but you posted this in the "Designer 2 Bugs Found on iPad" forum, @RX99. It should, instead, have been in Designer V1 Bugs Found on iPad. A Moderator will move it to the right forum for you, but I wanted to mention this in case you need to create another bug report later. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.5, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.5
RX99 Posted December 10, 2022 Author Posted December 10, 2022 Okay sounds good. What can I do about my app crashing? Quote
walt.farrell Posted December 10, 2022 Posted December 10, 2022 What version of iPadOS do you use, @RX99? Does this happen with all documents, or a specific one? Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.5, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.5
RX99 Posted December 10, 2022 Author Posted December 10, 2022 I use IPadIOS 15.7.1 it happens with all documents, i just bought affinity designer 2 and im having the same problem. Maybe my ipad hardware might be damaged or something, this ipad is somewhat old now its an ipad pro from 2019 i beleive. i will mention i just noticed an IOS 16.1.1 im going to install it and hopefully that does something. Ill update when its done and ran tests. Quote
RX99 Posted December 10, 2022 Author Posted December 10, 2022 Fully updated, still having the same issue. Here is a recording trying to use both apps. FullSizeRender.MOV Quote
Staff NathanC Posted February 20, 2023 Staff Posted February 20, 2023 Hey @RX99 apologies on the late reply, Could you advise if you're still having issues with this? If you are, could you confirm if Uninstalling V1 > Force Restart your iPad (Guide Below) > Re-installing V1 > Import from Photos has an impact? Quote
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