HermannSJ Posted December 8, 2022 Share Posted December 8, 2022 I purhhased a universal license for version 2 from the Appstore. Photo2 Designer2 and Publisher2. I had previously downloaded these apps and started to use them in trial mode. For some reason I can not see the purchase in the affinity website, my ID. But when i start Photo I get no complaint, but when I start Designer or Publisher It is as I have not purchased at all. Please find enclosed the receipt of my purchase and a note from my Account on your website telling me that I have no Universal license under purchases. Best regards, one in desperation Hermann S. Jónsson Quote Link to comment Share on other sites More sharing options...
Staff NathanC Posted February 17, 2023 Staff Share Posted February 17, 2023 Hey @HermannSJ apologies on the late reply, I can see that you have a valid registration of your Universal License purchase against your Affinity ID, did you managed to get this resolved? Quote Link to comment Share on other sites More sharing options...
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