Can't install Affinity 2 on Windows: requirements too high

[MaxV]

Hello,

I use Windows Server 2019 (it's Windows 10 based) , so my only way to install the MSIX package is to use Powershell, but I get this error:

Add-AppPackage  .\affinity-designer-2.0.0.msix
Add-AppPackage : Distribuzione non riuscita con HRESULT: 0x80073CFD, Impossibile soddisfare un prerequisito per
un'installazione.
Impossibile installare il pacchetto SerifEuropeLtd.AffinityDesigner2_2.0.0.1640_x64__3cqzy0nppv2rt perché non è
compatibile con il dispositivo. Per il pacchetto è richiesta la versione di sistema operativo 10.0.19041.0 o superiore
nella famiglia di dispositivi Windows.Mobile. La versione di sistema operativo attualmente in esecuzione nel
dispositivo è 10.0.17763.3406.
NOTA: per ulteriori informazioni, cerca [ActivityId] a9efee53-072a-0001-a561-f2a92a07d901 nel registro eventi o
utilizza Get-AppPackageLog -ActivityID a9efee53-072a-0001-a561-f2a92a07d901 dalla riga di comando
In riga:1 car:1
+ Add-AppPackage  .\affinity-designer-2.0.0.msix
+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    + CategoryInfo          : NotSpecified: (C:\Users\max\Do...gner-2.0.0.msix:String) [Add-AppxPackage], Exception
    + FullyQualifiedErrorId : DeploymentError,Microsoft.Windows.Appx.PackageManager.Commands.AddAppxPackageCommand

Is it possible that an updated Windows 2019 is not enough for Affinity?

The current version of Win2019 is 10.0.17763 and  Affinity requests at least 10.0.19041. 

Don't you think it's too much? Many offices still use WinServer2012 or WinServer2016.

Please can you downgrade the minimum windows version requested? Or offer a Setup package which doesn't check it?

[MaxV]

How can I ask for a refund?

[walt.farrell]

1 hour ago, MaxV said:

How can I ask for a refund?

For purchases from Serif at the Affinity Store, you can email affinityreturns@serif.com within 14 days of making the purchase to arrange a refund.

 

[MaxV]

Thank you I got a reply that I will got the refund.

It's a pity that Affinity choose Win11 as minimum version for the new V2.

[R C-R]

15 minutes ago, MaxV said:

It's a pity that Affinity choose Win11 as minimum version for the new V2.

As I understand it, many Windows 10 users are using the V2 apps.

[walt.farrell]

44 minutes ago, R C-R said:

As I understand it, many Windows 10 users are using the V2 apps.

Yes.

[Pšenda]

1 hour ago, R C-R said:

As I understand it, many Windows 10 users are using the V2 apps.

I think it's just a typo, because the OP is aware of the required OS version.

On 12/5/2022 at 12:30 PM, MaxV said:

Affinity requests at least 10.0.19041

 

[MaxV]

We use Windows Server 2019, that is Win10 based, but you can't install on it.

[MaxV]

I got the refund from Affinity. It can't be installed on Windows Server 2019 (Win10). I'm so sad...

[firstdefence]

12 minutes ago, MaxV said:

I got the refund from Affinity. It can't be installed on Windows Server 2019 (Win10). I'm so sad...

How crazy is that, this may not be a big loss but to have a customer have to ask for a refund because the app will not install on a modern OS is a bit bonkers. I know loads of people still using windows 7, never entertained windows "what a joke" 8 and will not touch windows 10/11 because it's basically just spyware although that can be blocked to make a more useful OS.

Useful link for those that wish to improve their Windows experience: https://www.blackviper.com/service-configurations/

[PaoloT]

I think they have cut a bit too much, with the stringent system requests. The fact that the price of the apps is so low would make the Affinity apps interesting for people with not enough money to feel compelled to update their otherwise still perfectly fine computers.

As for me, I can't but reiterate that some of us are still on Adobe CS6, and are forced in Mac Mojave before we can complete the switch to the Affinity apps. This means that either we don't have access to the source apps (CS6), or to the target ones (Affinity V2).

Paolo

 

[cgidesign]

On 12/27/2022 at 11:02 AM, firstdefence said:

will not touch windows 10/11 because it's basically just spyware

One solution is "OO ShutUp 10". A nice free tool to disable a lot of the "spying" in Win10 and 11. It also contains an explanation for each entry that tells you what that Windows setting does. https://www.oo-software.com/en/shutup10

[Komatös]

Windows 11 is basically a Windows 10. The difference is roughly that an active TPM module (CPU or expansion card) is required for the installation. However, you can bypass the TPM query with RUFUS or Ventoy.

But apart from that, applications that are not server relevant do not belong on a server.  And if they do, they should be separated in a virtual machine.

[MaxV]

GOOD news!

The last EXE downloads (not the MSIX) now works on older versions! I installed them on Window 2019 the affinity 2.1.1