Old eagle Posted December 4, 2022 Share Posted December 4, 2022 I already owned version 1 of all three softwares. Today I bought the universal upgrade. Once I downloaded from the serif site the three dng files for the installation, they did not install in the applications folder, where I could still find only version 1. I tried to cancel the old files of version one from the folders, but still the opening of the dng files does not result in the creation of any file in the folder of the applications. When I start the dng files they open and at the end of the process open the program, but it functions only temporarily and they disappear when restarting the Mac. Can you please suggest a solution? Quote Link to comment Share on other sites More sharing options...
R C-R Posted December 4, 2022 Share Posted December 4, 2022 Do you mean dmg files? Also, what do you mean by "cancel the old files"? Quote All 3 1.10.8, & all 3 V2.4.1 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7 Affinity Photo 1.10.8; Affinity Designer 1.108; & all 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7 Link to comment Share on other sites More sharing options...
h_d Posted December 4, 2022 Share Posted December 4, 2022 Hi @Old eagle and welcome! A .dmg is a disk image - a 'virtual' disk that is unmounted every time you restart your Mac. After you've opened it and before you launch the v2 applications, you need to drag the application icon to your Applications folder: affinity.mp4 That's the meaning of the arrow in the .dmg window, although I have seen it presented more clearly. After you've dragged and dropped, the applications will be permanently available and you can delete the original .dmg files from your Downloads folder. (There's no need to delete your Version 1's unless you're short of disk space.) Quote Affinity Photo 2.0.3, Affinity Designer 2.0.3, Affinity Publisher 2.0.3, Mac OSX 13, 2018 MacBook Pro 15" Intel. Link to comment Share on other sites More sharing options...
Old eagle Posted December 4, 2022 Author Share Posted December 4, 2022 Thanks a lot. Sorry for the mistake. I actually meant to say dmg. I will try to proceed as you kindly suggested. Quote Link to comment Share on other sites More sharing options...
R C-R Posted December 4, 2022 Share Posted December 4, 2022 10 minutes ago, Old eagle said: Thanks a lot. Sorry for the mistake. I actually meant to say dmg. Did you also mean that you deleted V1 apps or something else? Quote All 3 1.10.8, & all 3 V2.4.1 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7 Affinity Photo 1.10.8; Affinity Designer 1.108; & all 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7 Link to comment Share on other sites More sharing options...
Old eagle Posted December 4, 2022 Author Share Posted December 4, 2022 Yes... I have deleted the old apps. Now, I am considering of restoring them. In case, now I think to know better how to proceed after downloading the dmg files of the old versions from the website. kind regards and thank you again Quote Link to comment Share on other sites More sharing options...
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