henryg Posted December 3, 2022 Share Posted December 3, 2022 If I try to run V1 & V2 at the same time, [edit] when I move one version to my second monitor it locks up and requires Task Manager to kill it. Windows 11x64 fully updated; 16gb ram; i5-8500 Quote Link to comment Share on other sites More sharing options...
MikeTO Posted December 3, 2022 Share Posted December 3, 2022 Hi Henry. Does it matter whether you drag v1 or v2 to your second monitor? Are you able to drag it back to the first monitor and if so is it still locked up when dragged back? Does this happen when no documents are open, too? Quote Download a free PDF manual for Affinity Publisher 2.5 Download a quick reference chart for Affinity's Special Characters Affinity 2.5 for macOS Sequoia 15.0.1, MacBook Pro 14" (M1 Pro) Link to comment Share on other sites More sharing options...
lacerto Posted December 3, 2022 Share Posted December 3, 2022 Obsolete. thomaso 1 Quote Link to comment Share on other sites More sharing options...
Komatös Posted December 3, 2022 Share Posted December 3, 2022 Each app and each process gets its own PID. I do not believe that a programme name that exists more than once is the cause of the error. Besides, version 2 runs in a sandbox. I can rather imagine that the driver for the iGPU is blocking here, if no dedicated GPU is used. RichardMH and MikeTO 2 Quote AMD Ryzen 7 5700X | INTEL Arc A770 LE 16 GB | 32 GB DDR4 3200MHz | Windows 11 Pro 24H2 (26100.1742) Affinity Suite V 2.5.5 & Beta 2.(latest) Interested in a free (selfhosted) PDF Solution? Have a look at Stirling PDF Before you ask! No! Link to comment Share on other sites More sharing options...
lacerto Posted December 3, 2022 Share Posted December 3, 2022 Obsolete. Quote Link to comment Share on other sites More sharing options...
MikeTO Posted December 3, 2022 Share Posted December 3, 2022 Serif has stated that you can run v1 and v2 concurrently without issues. Quote Download a free PDF manual for Affinity Publisher 2.5 Download a quick reference chart for Affinity's Special Characters Affinity 2.5 for macOS Sequoia 15.0.1, MacBook Pro 14" (M1 Pro) Link to comment Share on other sites More sharing options...
lacerto Posted December 3, 2022 Share Posted December 3, 2022 Obsolete. Quote Link to comment Share on other sites More sharing options...
Komatös Posted December 3, 2022 Share Posted December 3, 2022 3 hours ago, lacerto said: Yes, but Task Manager does not display PIDs, Sorry to say it, but my task manager tells me otherwise! Quote AMD Ryzen 7 5700X | INTEL Arc A770 LE 16 GB | 32 GB DDR4 3200MHz | Windows 11 Pro 24H2 (26100.1742) Affinity Suite V 2.5.5 & Beta 2.(latest) Interested in a free (selfhosted) PDF Solution? Have a look at Stirling PDF Before you ask! No! Link to comment Share on other sites More sharing options...
lacerto Posted December 3, 2022 Share Posted December 3, 2022 Obsolete. Quote Link to comment Share on other sites More sharing options...
henryg Posted December 4, 2022 Author Share Posted December 4, 2022 15 hours ago, MikeTO said: Serif has stated that you can run v1 and v2 concurrently without issues. And indeed they will, just not with one on my 2nd screen! BUT, and, oh dear oh dear etc, I now find that even if I move a single instance to my second monitor it freezes. Sorry to mislead everyone. 17 hours ago, Komatös said: I can rather imagine that the driver for the iGPU is blocking here, if no dedicated GPU is used. This could be it though. I have no dedicated GPU. I can drag an open image to my second monitor with no problems, but now and again I would like a full second instance running alongside. Hence, I hoped that V1 & V2 might do this, not realising there would be a separate problem. Quote Link to comment Share on other sites More sharing options...
lacerto Posted December 4, 2022 Share Posted December 4, 2022 Obsolete. Quote Link to comment Share on other sites More sharing options...
Komatös Posted December 4, 2022 Share Posted December 4, 2022 2 hours ago, lacerto said: ... so it is likely a driver issue I already hinted at this in my first post. Quote AMD Ryzen 7 5700X | INTEL Arc A770 LE 16 GB | 32 GB DDR4 3200MHz | Windows 11 Pro 24H2 (26100.1742) Affinity Suite V 2.5.5 & Beta 2.(latest) Interested in a free (selfhosted) PDF Solution? Have a look at Stirling PDF Before you ask! No! Link to comment Share on other sites More sharing options...
lacerto Posted December 4, 2022 Share Posted December 4, 2022 Obsolete. Komatös 1 Quote Link to comment Share on other sites More sharing options...
henryg Posted December 5, 2022 Author Share Posted December 5, 2022 I've used a couple of driver update programs and both say my drivers are up to date, but I guess being up to date doesn't mean there is not an issue. Win11x64 which is fully up to date to, and device manager shows no issues. Any suggestions of how to proceed would be appreciated. Quote Link to comment Share on other sites More sharing options...
Komatös Posted December 5, 2022 Share Posted December 5, 2022 Driver update programmes are rather suboptimal. Some of them have the bad habit of not giving you the latest drivers, but instead of doing so, they install unwanted advertising. Please enter "dxdiag" in the search on the taskbar. The first result should be dxdiag "execute command" or similar. Please execute once, then click on the save button (it may also be called "Save all information"). Please attach the text file DxDiag.txt to your next post. Quote AMD Ryzen 7 5700X | INTEL Arc A770 LE 16 GB | 32 GB DDR4 3200MHz | Windows 11 Pro 24H2 (26100.1742) Affinity Suite V 2.5.5 & Beta 2.(latest) Interested in a free (selfhosted) PDF Solution? Have a look at Stirling PDF Before you ask! No! Link to comment Share on other sites More sharing options...
henryg Posted December 6, 2022 Author Share Posted December 6, 2022 On 12/5/2022 at 1:41 PM, Komatös said: Driver update programmes are rather suboptimal. Some of them have the bad habit of not giving you the latest drivers, but instead of doing so, they install unwanted advertising. Please enter "dxdiag" in the search on the taskbar. The first result should be dxdiag "execute command" or similar. Please execute once, then click on the save button (it may also be called "Save all information"). Please attach the text file DxDiag.txt to your next post. See attached DXDiag.txt, and thank you for the help. DxDiag.txt Quote Link to comment Share on other sites More sharing options...
Garden-User Posted December 6, 2022 Share Posted December 6, 2022 Hello, you can Run both Affinity Programms at the same Time. But keep in Mind, that any saved V2 File can only be opened in the V2. Even when you are not Using any of the new V2 Stuff. The File can NOT be opened in V1 in any way. To get this Function back, you must open the File in V2, copy everything and in V1 you must select "New from Clipboard" then you get the file. Save any V2 Files under a new Name or else you can´t open them with the V1 Version. Maybe this will get fixed in the near future. Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted December 6, 2022 Share Posted December 6, 2022 10 minutes ago, Garden-User said: Maybe this will get fixed in the near future. Unlikely, as it was intended to work this way, and they have said that it would be difficult to allow anything else. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 17.7, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.7 Link to comment Share on other sites More sharing options...
Garden-User Posted December 6, 2022 Share Posted December 6, 2022 3 minutes ago, walt.farrell said: Unlikely, as it was intended to work this way, and they have said that it would be difficult to allow anything else. This is a joke right? What is so difficult? If an only V2 Feature is used, the flag for not opening in V1 will be set. If not then NOT. It is the same File-Type. They should change this to afphotov2 or something else because now you can BREAK your template files in the evaluation time. Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted December 6, 2022 Share Posted December 6, 2022 26 minutes ago, Garden-User said: What is so difficult? Only Serif really knows that, and they have said it's difficult. I trust their judgment in this area. 26 minutes ago, Garden-User said: They should change this to afphotov2 The problem with that is they would need many new file-types/extensions: .afphoto2, .afdesign2, .afpub2, .afassets2, .afbrushes2, .afstyles2, .... 27 minutes ago, Garden-User said: because now you can BREAK your template files in the evaluation time. True. That is a problem. They are fixing that problem by providing something like the warning message that V1 provides when you open a production file in a beta version. There, you are warned that opening the file in the beta may break it for production use, and are offered choices of continuing, making a copy first and working on the (unnamed) copy, or canceling. I expect we'll see a similar message for opening a V1 file using V2. The safe choice will be Copy. Garden-User 1 Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 17.7, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.7 Link to comment Share on other sites More sharing options...
Garden-User Posted December 6, 2022 Share Posted December 6, 2022 8 minutes ago, walt.farrell said: Only Serif really knows that, and they have said it's difficult. I trust their judgment in this area. I mean they have there Reasons, but come on. They should explain it. 8 minutes ago, walt.farrell said: The problem with that is they would need many new file-types/extensions: .afphoto2, .afdesign2, .afpub2, .afassets2, .afbrushes2, .afstyles2, .... I mean it is there decision to break compatibility with V1. 10 minutes ago, walt.farrell said: True. That is a problem. They are fixing that problem by providing something like the warning message that V1 provides when you open a production file in a beta version. Yeah and they should either use the Beta-Feature OR look what the competition makes: Make a Checkbox that says "Compatibility with V1" and then the NEW Features of V2 will be converted to a Pixel-Form so that V1 Users can open the File. For icing on the cake they can make it that V1 gets the Pixel-Form of it while V2 can still be Edit the new Feature. I mean Even now the Photoshop CC can export an psd-File all the way down to CS2... Quote Link to comment Share on other sites More sharing options...
R C-R Posted December 6, 2022 Share Posted December 6, 2022 2 hours ago, Garden-User said: I mean they have there Reasons, but come on. They should explain it. I doubt they will explain anything in detail about the code changes made for the V2 apps, just like they were not willing to do so for the V1 apps. It is no different for Adobe or any other commercial developer wanting to protect their intellectual property. Quote All 3 1.10.8, & all 3 V2.5.5 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7 All 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7 Link to comment Share on other sites More sharing options...
Komatös Posted December 6, 2022 Share Posted December 6, 2022 4 hours ago, henryg said: See attached DXDiag.txt, and thank you for the help. DxDiag.txt 94.72 kB · 1 download Please download the latest Intel iGPU driver: https://www.intel.com/content/www/us/en/download/19344/intel-graphics-windows-dch-drivers.html?wapkw=i5 8500 Quote AMD Ryzen 7 5700X | INTEL Arc A770 LE 16 GB | 32 GB DDR4 3200MHz | Windows 11 Pro 24H2 (26100.1742) Affinity Suite V 2.5.5 & Beta 2.(latest) Interested in a free (selfhosted) PDF Solution? Have a look at Stirling PDF Before you ask! No! Link to comment Share on other sites More sharing options...
henryg Posted December 7, 2022 Author Share Posted December 7, 2022 20 hours ago, Komatös said: Please download the latest Intel iGPU driver: https://www.intel.com/content/www/us/en/download/19344/intel-graphics-windows-dch-drivers.html?wapkw=i5 8500 Sadly made no difference. Big download! Quote Link to comment Share on other sites More sharing options...
henryg Posted January 10, 2023 Author Share Posted January 10, 2023 In case anyone else has the same problem, I found that if I drag Photo or Photo2 to my second monitor, rather than using the win-shift-arrow key shortcuts, all works ok; and I can have both working at the same time. Komatös 1 Quote Link to comment Share on other sites More sharing options...
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