Change my email please

[Rick Freeman]

I purchased Affinity Photo a number of years ago now using my old now defunct email address - "MODERATED".  My main email address is "MODERATED" which I have been using for a few years now.  So please update your data base so that my registration is against it, for future correspondence.

Thank you for your help regards to this matter.

Love your product by the way! It gives great results!

[emmrecs01]

@Rick Freeman

Welcome to the Affinity forums, a public space where confidential data, like email addresses, should never be posted.  Hence, a moderator has removed them from your post.

Unfortunately, Serif staff have said repeatedly in the forums that registered account email addresses cannot be changed, sorry!  BUT, for users like yourself, you would only ever need to use that "old" address to access your Affinity account or if you needed to reinstall your software and were then asked to activate it.

[walt.farrell]

For correspondence purposes, you can change your own email address after you log in to your account at https://affinity.store/account

But as emmrecs01 mentioned, the registered email associated with your previous application purchases can't be changed.