salto Posted December 2, 2022 Share Posted December 2, 2022 (edited) After installing Affinity Photo 2 none of the file associations I had for files that are also served by Affinity Photo 2 open. Nothing happens when I click a *.pdf, *.jpg, whatever, not even Affinity Photo 2 itself. In the Windows settings for standard apps all my original associations are still active. But none of them work. Choose "Open with" from the right click menu let me choose an association, however, nothing happens. It looks as though the installation of Affinity Photo 2 disabled all other software associated with the files. This ended miraculously when I removed Affinity Photo 2 after much trial and error. I hope this is no double post, I cannot find a similar issue solved on this board. Yes, I do need help, thank you for your kind interest. Windows 11 Pro 64bits Versie 22H2 Build 22621.819 Windows Feature Experience Pack 1000.22636.1000.0 I edit this post to alert visitors that once you have created an item with Affinity Photo 2 and you uninstall this version, Affinity Photo version 1 can not open your work made in version 2. Bad luck...... Edited December 8, 2022 by salto Alert Quote Link to comment Share on other sites More sharing options...
RichardMH Posted January 11, 2023 Share Posted January 11, 2023 Have you tried resetting the default apps in Windows settings? I had to do this at one stage to get Capture One to send files to Photo. Quote Link to comment Share on other sites More sharing options...
salto Posted January 11, 2023 Author Share Posted January 11, 2023 Thank you RichardMH, yes I tried that several times but it did not make any difference. I hope Affinity support comes up with a solution. Quote Link to comment Share on other sites More sharing options...
Dan C Posted February 17, 2023 Share Posted February 17, 2023 Hi @salto, Thanks for your report and our sincerest apologies for the delayed response here. We are exceptionally busy following the release of V2 and we thank you for your continued patience and understanding here. On 12/2/2022 at 5:29 PM, salto said: I cannot find a similar issue solved on this board. I agree, I haven't seen this issue reported previously and I do not understand how Affinity could affect other applications opening to view documents, when your default is set to an app that is not Affinity Photo 2. Is this still occurring for you in the latest update (2.0.4) or have you chosen to leave Affinity uninstalled on your PC at this time? If you don't currently have the app installed, it may be worth trying the .EXE install versions, rather than the .MSIX versions - so please do let me know Quote Link to comment Share on other sites More sharing options...
salto Posted February 17, 2023 Author Share Posted February 17, 2023 Thank you Dan, I reinstalled with the .MSIX version but have the same issue. I still have Affinity version 1 on my system, is that the issue? Can you not have both versions installed? Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted February 17, 2023 Share Posted February 17, 2023 1 hour ago, salto said: Can you not have both versions installed? Yes, you can have both installed, and it does not cause a problem like you've described. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1 Link to comment Share on other sites More sharing options...
emmrecs01 Posted February 17, 2023 Share Posted February 17, 2023 @salto But did you try @Dan C's suggestion of installing the .msi (EXE) version of APh? So, NOT the .MSIX version. (If installing the .EXE version works for you - personally I prefer it to the .MSIX version - you can then uninstall the .MSIX version without affecting any assets, plugins etc. you might have already added to APh 2. This is what I did.) And, to underline @walt.farrell's comment: I have all the version 1 and version 2 apps happily co-existing on my PC. Dan C and walt.farrell 2 Quote Win 10 Pro, i7 6700K, 32Gb RAM, NVidia GTX1660 Ti and Intel HD530 Graphics Long-time user of Serif products, chiefly PagePlus and PhotoPlus, but also WebPlus, CraftArtistProfessional and DrawPlus. Delighted to be using Affinity Designer, Photo, and now Publisher, version 1 and now version 2. iPad Pro (12.9") (iOS 18.1) running Affinity Photo and Designer version 1 and all three version 2 apps. Link to comment Share on other sites More sharing options...
Dan C Posted February 17, 2023 Share Posted February 17, 2023 You can find these .EXE versions at the following links, by selecting the Also Available : EXE option below the main download button - Photo - https://store.serif.com/update/windows/photo/2/ Designer - https://store.serif.com/update/windows/designer/2/ Publisher - https://store.serif.com/update/windows/publisher/2/ Please uninstall the .MSIX versions through Settings > Apps before installing the .EXE versions, as emmrecs mentions above this will retain your custom brushes, assets, settings etc Quote Link to comment Share on other sites More sharing options...
salto Posted February 18, 2023 Author Share Posted February 18, 2023 OK, thank you both Dan C and Emrecs01, I installed (and uninstalled) the MSIX version. I will try the *.Exe version, thanks for the link, I could not find it anywhere. I will report back after trying that one. Dan C 1 Quote Link to comment Share on other sites More sharing options...
salto Posted February 26, 2023 Author Share Posted February 26, 2023 Unfortunately, my system got in complete disarray following the installation of the *.exe version. I don't think it had to do with the *.exe itself, I think yet another installn/uninstall of Affinity after MSIX and *.exe was too much. Microsoft store threw errors, and I could not do a full repair because I do not have or want to have a Microsoft account. I work with a local user and admin account only. When I could not even start NotePad because the file association was missing, and I found that the error codes were mostly related to rights and permissions, I gave up. I did a repair install of Windows, which has kept me busy this week. But Affinity Photo2 is working fine as is the rest of my system. Thank you for your kind interest! Dan C 1 Quote Link to comment Share on other sites More sharing options...
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