Help File

[Wings Tanar]

The window accessed via "Help","Affinity Photo Help" (Get Answers Fast 1.10 8ab56 for Version 1 and 2.0 ce98f for Version 2) does not hide when focus is transferred to windows underneath.   This makes using the application whilst reading the help file awkward as the help file window has to be dragged out of the way in order to see the program.

Although it is for Versions 1.9 and 1.10, the help file accessed via https://affinity.help/photo/en-US.lproj/index.html?page=pages/Introduction/about_photo.html?title=Affinity Photo does behave normally and is far more user friendly.

Trivial in the midst of far more serious bugs that need to be fixed - but as the help file is a common starting place for newbies it would be a shame to put users off because of a simple transfer of focus bug.

 

 

[MikeTO]

Hi Wings, Affinity uses the macOS standard help viewer so it's the same as in every other Mac application that uses it, including Apple's own software like Pages and Photos.

I agree, it's a poor design but there's nothing a company like Serif can do about it. You could file a feedback request to Apple.

I agree, it's far better to use the web version of the help and I keep that bookmarked. You can get to the help for version 2 online, too. Here's the help page with links for all products and versions.

https://affinity.help

[loukash]

4 hours ago, Wings Tanar said:

does not hide when focus is transferred to windows underneath

There is a hidden MacOS preference setting to disable the MacOS Help window "floating" attribute.
It can be toggled for example with TinkerTool: bresink.com/osx/TinkerTool.html
Other than that, you can also use the Terminal (if you dare and know what you are doing):

defaults write com.apple.helpviewer DevMode -bool YES

Alternatively, you can forget about the Help app and bookmark the following link to the offline help files in your browser:

file:///Applications/Affinity Photo 2.app/Contents/Resources/AffinityPhoto.help/Contents/Resources/English.lproj/index.html

[Wings Tanar]

Thanks folks.  Can't believe that I never noticed this before (Pages, Numbers, Aperture etc).  But then I have never tried to work my way through a complete help file trying out all the options before.  Link bookmarked - and there is always the in-built help file if I need help when off-line.

 

Cheers.