Ciaran77 Posted December 1, 2022 Share Posted December 1, 2022 Hello Everyone, I'm new to the Affinity Forum (this is my first question), I'm not sure If I'm posting it correctly or in the right section, maybe someone could point me in the right direction, cheers. Anyway, I've been an Affinity user for the last few years and I love the applications. I just download and installed "Affinity Photo V2" and "Designer V2", I'm currently using Windows 10 Home Edition, and I’ve noticed something strange with regards to layers and masking, they aren’t working. The Layer "Thumbnails" are blank and the Layer "Mask Thumbnails" is also blank? When I tried to work with a Mask, nothing happens..... I’m miffed? I tried restarting Affinity Photo, I tried factory reset (even though I’ve just installed it), I’ve tried restarting my PC, but nothing works or corrects the issue, I even uninstalled and then reinstalled my "Wacom Pen Tablet" to see if that would correct the problems but to no avail? The odd thing about this was that when using the old version of "Affinity Photo V1" just last night, it was working fine, and then, out of the blue,the old version of "Affinity Photo V1" also started acting-up displaying the same problems. I thought that purchasing, downloading and installing the new Affinity products would solve the issue but it hasn’t. Quote Link to comment Share on other sites More sharing options...
Old Bruce Posted December 1, 2022 Share Posted December 1, 2022 1. You need to click on the little "hamburger" menu in the layers tab and select show or generate thumbnails. 2. You'll need to click on the little triangle on the left of the layer 'magic-needle-...' to expand that layer, then you can click on the adjustment or filter layer and just start painting on its built in mask. Eventually you will find that all you nee to do is click on the area your red arrow ends at, no need to expand. Quote Mac Pro (Late 2013) Mac OS 12.7.4 Affinity Designer 2.4.1 | Affinity Photo 2.4.1 | Affinity Publisher 2.4.1 | Beta versions as they appear. I have never mastered color management, period, so I cannot help with that. Link to comment Share on other sites More sharing options...
Ciaran77 Posted December 1, 2022 Author Share Posted December 1, 2022 @Old Bruce Hello Old Bruce, thank you for taking the time to help me out, much appreciated. Bruce (maybe its me), in that, I'm reading and interpreting your instructions the wrong why, but, when I click on the "Hamburger" Drop down menu there's no "Generate Thumbnails" option? Below I've attached a image to show you what I see (in terms of options presented) when I click on the "Layers Hamburger Menu" Quote Link to comment Share on other sites More sharing options...
Old Bruce Posted December 1, 2022 Share Posted December 1, 2022 Hmmm. I think it was just ignorance on my part. Sorry. Also I noticed a bit of a bug here on Mac. What I did was cycle through the various options fo the Thumbnail Background and I got the thumbnails to generate. I have to be honest here, I never actually look at the thumbnails and had misremembered what the correct term was. Quote Mac Pro (Late 2013) Mac OS 12.7.4 Affinity Designer 2.4.1 | Affinity Photo 2.4.1 | Affinity Publisher 2.4.1 | Beta versions as they appear. I have never mastered color management, period, so I cannot help with that. Link to comment Share on other sites More sharing options...
Ciaran77 Posted December 1, 2022 Author Share Posted December 1, 2022 @Old Bruce The failure to generate "Thumbnails Pictures" with the new Affinity Photo V2 application could be down to a bug or maybe its something to do with the "Windows 10 Home Edition OS" that I'm using, I'm not really sure. I've also noticed that I cannot work with any masks, When I try to paint on them nothing happens? Bruce, how to I forward this thread (that we've tried addressed) onto Affinity themselves? Quote Link to comment Share on other sites More sharing options...
powerlord Posted December 18, 2022 Share Posted December 18, 2022 I am on mac. Bought v2 yesterday. Long term v1 user. Same issue, no thumbnails and sporadic whether layer mask works or not. Quote Link to comment Share on other sites More sharing options...
Ron P. Posted December 18, 2022 Share Posted December 18, 2022 9 hours ago, powerlord said: I am on mac. Bought v2 yesterday. Long term v1 user. Same issue, no thumbnails and sporadic whether layer mask works or not. As this is a General Q&A forum, you should post your in issue in the Bug Reporting Section. Choose the correct one for the OS and App you're using. On 12/1/2022 at 3:48 PM, Ciaran77 said: @Old Bruce The failure to generate "Thumbnails Pictures" with the new Affinity Photo V2 application could be down to a bug or maybe its something to do with the "Windows 10 Home Edition OS" that I'm using, I'm not really sure. I've also noticed that I cannot work with any masks, When I try to paint on them nothing happens? Bruce, how to I forward this thread (that we've tried addressed) onto Affinity themselves? If you're still having problems, please post in the Bug Forum. Just a brief post and link it to your post here. Since releasing V2, Serif has been very busy, and this forum, will be the lowest priority for them to be reading. They do read and respond in the bug forums. Quote Affinity Photo 2.4..; Affinity Designer 2.4..; Affinity Publisher 2.4..; Affinity2 Beta versions. Affinity Photo,Designer 1.10.6.1605 Win10 Home Version:21H2, Build: 19044.1766: Intel(R) Core(TM) i7-5820K CPU @ 3.30GHz, 3301 Mhz, 6 Core(s), 12 Logical Processor(s);32GB Ram, Nvidia GTX 3070, 3-Internal HDD (1 Crucial MX5000 1TB, 1-Crucial MX5000 500GB, 1-WD 1 TB), 4 External HDD Link to comment Share on other sites More sharing options...
GMNIMan Posted December 21, 2022 Share Posted December 21, 2022 Please ensure that the Protect Alpha on the context bar on top is not checked. Quote Link to comment Share on other sites More sharing options...
YassineProduct Posted December 17, 2023 Share Posted December 17, 2023 In my case it was a small change in the configuration of the brush while using the mask, it happens sometimes, the solution? Just try to check the blend mode of the brush and make sure it's on "Normal", the screenshot below might locate you better. Quote Link to comment Share on other sites More sharing options...
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