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Posted

The installation of Affinity Designer as well as Photo and Publisher is not possible:

  • Started installer
  • Click install
  • Installation starts
  • Then the attached error massages pop up and the installation fails

System:

  • Edition    Windows 10 Enterprise
  • Version    20H2
  • Installiert am    ‎23.‎05.‎2022
  • Betriebssystembuild    19042.2251
  • Leistung    Windows Feature Experience Pack 120.2212.4180.0

The Laptop is provided by my place of employment and its drive is encrypted with McAfee Drive Encryption.

The installation of V1 was possible and has no problems.

 

Screenshot (13).png

Screenshot (15).png

Posted

Welcome to the Serif Affinity forums, @Vi Glas.

I think the following FAQ should have some helpful information for you:

I think the 4th entry there will probably be most helpful, if I've understood the German error message correctly: https://forum.affinity.serif.com/index.php?/topic/170307-i-get-the-error-app-installer-failed-to-install-package-dependencies-when-installing-on-windows-how-can-i-resolve-this/

 

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
    Laptop 2: Windows 11 Pro 24H2,  16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU
iPad:  iPad Pro M1, 12.9": iPadOS 18.4.1, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.4

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