Doberman on Graphics Posted November 30, 2022 Share Posted November 30, 2022 Publisher is crashing each time I've launched it, or tried to open an existing document. Designer and Photo seem fine. I haven't used it in a month, and yes, I've rebooted. Frustrating to come home from a very tough day, and not be able to hone that resume a bit. Windows 10/Surface Pro 7(?) Quote Link to comment Share on other sites More sharing options...
Doberman on Graphics Posted November 30, 2022 Author Share Posted November 30, 2022 (edited) It does open long enough for me to recognize My text-style names in the workspace menus 3 seconds top, and unresponsive Edited November 30, 2022 by Doberman on Graphics clarity Quote Link to comment Share on other sites More sharing options...
Noizzz Posted November 30, 2022 Share Posted November 30, 2022 For me it crashes the moment i try to do something in a Dokument ,like moving something or delete something. Doberman on Graphics 1 Quote Link to comment Share on other sites More sharing options...
Doberman on Graphics Posted November 30, 2022 Author Share Posted November 30, 2022 11 minutes ago, Noizzz said: For me it crashes the moment i try to do something in a Dokument ,like moving something or delete something. What OS? Hardware. Is it a Windows 10 thang? Great name btw Quote Link to comment Share on other sites More sharing options...
Noizzz Posted November 30, 2022 Share Posted November 30, 2022 (edited) Windows 10 Business (10.0.19045) CPU: AMD Ryzen 9 5900x Mainboard: ASRock B550 Grafikcard: Geforce 3080Ti 32 GB RAM [ Thanks your name is nice to] My Work colleg has the same Problem Edited November 30, 2022 by Noizzz Doberman on Graphics 1 Quote Link to comment Share on other sites More sharing options...
MikeTO Posted November 30, 2022 Share Posted November 30, 2022 Hi and welcome to the forum. There is a known issue with v1 for Windows where recent Microsoft updates broke the Affinity suite and many other applications that rely on the same features of Windows. The workaround is to uninstall these updates for now. Please check if you have any of these updates installed. Doberman on Graphics 1 Quote Download a free manual for Publisher 2.4 from this forum - expanded 300-page PDF My system: Affinity 2.4.2 for macOS Sonoma 14.4.1, MacBook Pro 14" (M1 Pro) Link to comment Share on other sites More sharing options...
Doberman on Graphics Posted December 1, 2022 Author Share Posted December 1, 2022 Odd, I found the last update KB5020613 from 11/10/22. I rebooted, but it didn't work. Checking installed updates again, I found the sequentially earlier KB5018329 installed TODAY! I uninstalled that one, paused automatic updates, rebooted, and it still failed. I found another on the list, KB5017262, also sequentially smaller (earlier ?), and again installed today. Another uninstall and reboot, and everything seem to working correctly. @NathanC should include pausing updates before following the removal procedures, and search again to see if another update snuck in. I did search before asking the community, and saw the pinned faq, but the subject title didn't seem specific to me. Not crashing when "seaching.. placing.. updating" - I couldn't even open the app! Thank you so very much, @MikeTO & @NathanC !! Quote Link to comment Share on other sites More sharing options...
Noizzz Posted December 1, 2022 Share Posted December 1, 2022 Sadly for us it isnt Possible because of Company poletic , i cant uninstall Windows Upgrades. Quote Link to comment Share on other sites More sharing options...
Staff Dan C Posted December 8, 2022 Staff Share Posted December 8, 2022 Hi @Doberman on Graphics & @Noizzz, Welcome to the Affinity Forums Thanks for your report and our sincerest apologies for the delayed response here. We are exceptionally busy following the release of V2 and we thank you for your continued patience and understanding here. I can confirm that we've since release version 1.10.6 which addresses these issues on Windows, without the need to uninstall Windows updates. Please ensure you have downloaded and installed the latest version of the Affinity app from here - https://store.serif.com/update/windows/publisher/1/ I hope this helps! Doberman on Graphics 1 Quote Please note - I am currently out of the office for a short while whilst recovering from surgery (nothing serious!), therefore will not be available on the Forums during this time. Should you require a response from the team in a thread I have previously replied in - please Create a New Thread and our team will be sure to reply as soon as possible. Many thanks! Link to comment Share on other sites More sharing options...
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