Deleted product key email

[donnaatkinson]

I have deleted the email containing my product key. Is there a chance to get another, please? 

[jmwellborn]

3 hours ago, donnaatkinson said:

I have deleted the email containing my product key. Is there a chance to get another, please? 

Welcome to the Forums!  Could you please log on to the Serif Store, enter your user name and password, and then in the screen that opens, scroll down to the entry for your purchase (Photo  Designer Publisher or Universal ?)  You should find your product key(s) listed there.  Note, the example I have shown does not show the order number, or my own product keys.

Hope this helps!

 

 

 

[SFurniss]

@donnaatkinson

V2 apps do not need a product key for installation. They are now activated online using your Affinity Store account details. You can find out more here.

 

If you're looking for V1 keys, sign into your Affinity Store account here and you can access your V1 order from the 'downloads and product keys' section of your account.

 

 

[Brian_J]

28 minutes ago, SFurniss said:

V2 apps do not need a product key for installation. They are now activated online using your Affinity Store account details. You can find out more here.

That hyperlink returns ‘Page not found’ for me. Not sure if it’s an issue on my end… but I think the extra characters at the end of the URL are likely invalid.

If the link doesn’t work for you, this is the intended page:
License Activation & Registration Explained
https://affinity.serif.com/learn/in-app-licence-activation/