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text fields shift+click freezes the app


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The bug affects all V2 apps, not just designer

 

 

. V1 has no such problem. This is what I did:

  1. select any text related objects in the document. (either frame text, artistic text, text path, table)
  2. Shift+click twice on any empty space (double-click is not necessary)
  3. That's it. App freezes.

At this point I can unfreeze the app by making the app window out focus and wait few seconds. If I minimize the app by clicking the task bar icon, the app will stay freezing. End task with task manager is the only resolve.

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I can confirm this. Simple artistic text -> edit -> SHIFT click 2 times outside -> freeze

image.png.75134bcafb8b2cc674cfdfab3afbf5a2.png

 

In some cases the app recovers after 20 - 30 Seconds freeze. In other cases i had a complete crash -> app window disappeared. In other cases i had to force shutdown via task manager. In case the software recovered during the freeze phase there was a siginficant CPU usage:

image.png.eec9006fd1ae655c1caa42bd8e0bcbfe.png

Hardware: Windows 11 Pro (23H2, build 22631.3296, Windows Feature Experience Pack 1000.22687.1000.0), Intel(R) Core(TM) i9-14900K @3.20 GHz, 64 GB RAM, NVIDIA RTX A4000 (16GB VRAM, driver 551.61), 1TB + 2TB SSD. 1 Display set to native 2560 x 1440.
Software: Affinity v1 - Designer/Publisher/Photo (1.10.6.1665), Affinity v2 (universal license) - Designer/Publisher/Photo, v2 betas.

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  • 2 weeks later...
  • 4 months later...

@NathanC

On my PC the programs only freeze without shutdown, this also happens in the current beta version (1742).

AMD Ryzen 7 5700X | INTEL Arc A770 LE 16 GB  | 32 GB DDR4 3200MHz | Windows 11 Pro 23H2 (22631.3296)
AMD A10-9600P | dGPU R7 M340 (2 GB)  | 8 GB DDR4 2133 MHz | Windows 10 Home 22H2 (1945.3803) 

Affinity Suite V 2.4 & Beta 2.(latest)
Better translations with: https://www.deepl.com/translator  
Interested in a robust (selfhosted) PDF Solution? Have a look at Stirling PDF

Life is too short to have meaningless discussions!

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  • 3 months later...
  • Staff

The issue "App freezes when shift+click twice in a blank space with Art text or frame selected. " (REF: AFB-6977) has been fixed by the developers in internal build "2.2.0.1925".
This fix should soon be available as a customer beta and is planned for inclusion in the next customer release.
Customer beta builds are announced here and you can participate by following these instructions.
If you still experience this problem once you are using that build version (or later) please reply to this thread including @Serif Info Bot to notify us.

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