bdegroot22 Posted November 21, 2022 Share Posted November 21, 2022 I purchased Affinity V2 Universal Licence on November 13th through Apple Store. Apple Store confirmed payment was successful and sent an invoice. The purchase however did not translate into an Affinity V2 license, neither is there any license information available in the Affinity account. I've sent two emails to Affinity support about this issue and only received confirmation that my email was received. After that, nothing. Why does one need to do to get a license from Affinity, any suggestion welcome. Quote Link to comment Share on other sites More sharing options...
ZufDraw Posted November 22, 2022 Share Posted November 22, 2022 Same here, full payment for the Universal License. I was able to activate AP, but no way to unlock Designer and Publisher. Affinity does not respond to my request either. For now the demo's work fine and assume there busy and they will fix this before it expires. License issues have priority I hope. Quote Link to comment Share on other sites More sharing options...
Paul Mudditt Posted November 22, 2022 Share Posted November 22, 2022 ZufDraw 1 Quote My dad always told me, a bad workman always blames their tools…. Just waiting for Ronny Pickering….. Affinity Photo, Designer, Publisher 1.10 and 2.4 on macOS Sonoma 14 on M1 Mac Mini 16GB 1TB Affinity Photo, Designer, Publisher 1.10 and 2.4 on Windows 10 Pro. Deceased Affinity Photo, Designer, Publisher 2.4 on M1 iPad Pro 11” on iPadOS 17.4 https://www.facebook.com/groups/AffinityForiPad https://www.facebook.com/groups/AffinityPhoto/ The hardest link to find https://affinity.help Link to comment Share on other sites More sharing options...
SoftwareDeveloperErik Posted November 26, 2022 Share Posted November 26, 2022 What worked for me is this. After purchase I tried to sign in with same results as written by other users here. I bought the license at the Apple Store. Then I tried purchase again. What happend is that I was asked to sign in with my Affinity account and then the magic happend. It told me that my subscription successfully was added to my account. After that it was OK. Quote Link to comment Share on other sites More sharing options...
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