Apple Store Purchase does not get Affinity V2 license

[bdegroot22]

I purchased Affinity V2 Universal Licence on November 13th through Apple Store. Apple Store confirmed payment was successful and sent an invoice. The purchase however did not translate into an Affinity V2 license, neither is there any license information available in the Affinity account. I've sent two emails to Affinity support about this issue and only received confirmation that my email was received. After that, nothing. Why does one need to do to get a license from Affinity, any suggestion welcome. 

[ZufDraw]

Same here, full payment for the Universal License. I was able to activate AP, but no way to unlock Designer and Publisher. Affinity does not respond to my request either. For now the demo's work fine and assume there busy and they will fix this before it expires. License issues have priority I hope.

[Paul Mudditt]

 

[SoftwareDeveloperErik]

What worked for me is this.

After purchase I tried to sign in with same results as written by other users here. I bought the license at the Apple Store.

Then I tried purchase again. What happend is that I was asked to sign in with my Affinity account and then the magic happend. It told me that my subscription successfully was added to my account. After that it was OK.