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Affinity Designer v2 Randomly shuts down without warrning.


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I downloaded and purchased Affinity Designer v2.   I have Windows 11 Home 64bit 16gb of ram 11th Gen Intel(R) Core(TM) i7-1195G7 @ 2.90GHz   1.80 GHz.   While I am working on a design. Usually when I am trying to fill my design with an image by going into the gradient tool and selecting a jpg or png image.   Some times it will be fine but randomly Affinity Designer will just shut down. It happens at least 5 or more times while using it.  Thank goodness it has a partial save from when it shut down otherwise I loose my work which is frustrating to say the least.  I get no error whatsoever letting me know why it shut down or anything. Just the app closes and I have to restart it. I should not have to save every single time I change the design even a hair so I don't loose what I'm working on.  Makes the process even longer if I am saving my design every minute.  Is this a bug of some kind with v2 or is there a reason this is happening?  It's very annoying and I want to fix the issue.  V1 did not do this at all.

Melissa

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This happened to me too. Just now. First time. Was watching a YouTube video on my second monitor, when Affinity2 just closed on my main monitor. Wasn't doing anything to it. How and where do I report this?

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1 hour ago, Migs said:

This happened to me too. Just now. First time. Was watching a YouTube video on my second monitor, when Affinity2 just closed on my main monitor. Wasn't doing anything to it. How and where do I report this?

You can report it by creating a new topic in the appropriate Bug Reporting forum. Please note the information that Serif will require in order to be able to diagnose the problem.

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
    Laptop 2: Windows 11 Pro 24H2,  16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU
iPad:  iPad Pro M1, 12.9": iPadOS 17.7, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.7

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