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not able to save on an external hard drive


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Auf Deutsch: Ich kann in Affinity keine Dokumente mehr auf einer externen Festplatte Speicher. Wenn ich das Dokument aufrufe, verändere und dann speichern will, kommt folgende Fehlermeldung: »Fehler beim Speichern des Dokuments: Speichern ist fehlgeschlagen. Grund: Kein Zugriff mehr auf die Datei.« Ich kann dann nur noch das Dokument schließen. Die Änderungen sind weg.

In English: It is not possible to save a document which is on an external hard drive. When I try to open the document, change it and then try to save it, there is a notification telling me that I cannot get access to the file. I have to close the document. Changes are all gone. What's wrong?

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  • Staff

Hi Martoll, 

I'm assuming you are using OSX? There is a known issue created by the latest version of OSX that seems to be preventing our users saving on FAT formatted drives, We currently suggest saving to a local drive or AFPS external drive.

We are working towards a resolution for this issue as soon as possible.

Lee

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