hurmersbach Posted November 18, 2022 Posted November 18, 2022 I have been using Affinity for a long time without complications. Now I bought and paid for their three apps Affinity 2 from Apple yesterday. Unfortunately the start of these apps is blocked. Please give me the quickest answer as to why this is so. Quote
walt.farrell Posted November 18, 2022 Posted November 18, 2022 Welcome to the Serif Affinity forums, @hurmersbach. What OS do you use? How are you trying to start the apps, and what happens when you try? ("Blocked" could mean different things, so some details would help.) Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.5, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.4
hurmersbach Posted November 29, 2022 Author Posted November 29, 2022 sorry I was ill, now my late answer: I use an iMac Ventura 13.0.1 and I bought the complete Affinity License in Apple App Store in 15. November. When I start the Version 2 it says, that I don't have a License, and the older License and ID of Version 1 doesn't run. I don't know how I create a new ID to start V2. Sorry my English Quote
Staff DWright Posted February 10, 2023 Staff Posted February 10, 2023 Hi @hurmersbach, Are you still having issues activating your Affinity 2 licence. Quote
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