Topaz App greyed out in Affinity Photo V2?

[Spohr_Photography]

Hi all,

I am running the latest version (2) on my iMac  with OS Ventura.

Today I have tried to install the Denoise AI app from Topaz Lab. I went under preferences Photoshop plug ins, add plug in and ticked use unknown apps.

when going to Filters, plug ins, the first level I see is Topaz Lab, with a second step to the Denoise AI. But that is greyed out.

 

Is this a bug in V2 or did I miss an installation step?

[All Media Lab]

Did you load an image in Affinity Photo? Otherwise the plugins are greyed out! 

 

This is how it should look:

[myclay]

Those plugins only work on pixel layers which you have selected.

If you have used the stock image panel, pixelate the image and use then your plugin.

on windows, it looks like this;

[All Media Lab]

The OP is on Mac!

[gabriel_komorov]

22 minutes ago, Spohr_Photography said:

Hi all,

I am running the latest version (2) on my iMac  with OS Ventura.

Today I have tried to install the Denoise AI app from Topaz Lab. I went under preferences Photoshop plug ins, add plug in and ticked use unknown apps.

when going to Filters, plug ins, the first level I see is Topaz Lab, with a second step to the Denoise AI. But that is greyed out.

 

Is this a bug in V2 or did I miss an installation step?

They don't even show up for me. I've added folder from Topaz, also copied files from there to default Affinity plugins and still nothing. How you manage to get them in Photo?

[All Media Lab]

11 minutes ago, gabriel_komorov said:

also copied files from there to default Affinity plugin

Did you link to your application folder and then to the individual apps one by one by clicking "add" like in my example?

You should not copy any files.

 

[gabriel_komorov]

1 hour ago, All Media Lab said:

Did you link to your application folder and then to the individual apps one by one by clicking "add" like in my example?

I believe I have everything set-up correctly. I'm on Windows though, maybe that's the problem

[Spohr_Photography]

9 hours ago, All Media Lab said:

Did you load an image in Affinity Photo? Otherwise the plugins are greyed out! 

 

This is how it should look:

Thank you for your reply.

yes I loaded an image into photo v2 but still greyed out.

[Spohr_Photography]

Thanks for all of your help.

The one thing I haven’t tried is to select a pixel layer, which is odd to me as it should work without this requirement.

[R C-R]

52 minutes ago, Spohr_Photography said:

The one thing I haven’t tried is to select a pixel layer, which is odd to me as it should work without this requirement.

Why would you think that? These kinds of plugins only work on pixel objects.

[Spohr_Photography]

Just now, R C-R said:

Why would you think that? These kinds of plugins only work on pixel objects.

Hi,

I didn’t think it was needed as you load a raw file into the standalone app. I guess the app is rasterising the image and then doing its magic. You learn every day.

I tried it again with a rasterised image and the plug in was available. But now the plug in crashes when I try to use it. Oh well, will use it as standalone app then.

[stewie]

Did anyone ever post a solution for this?  I'm using Affinity Photo2 on MacOS Sonoma.  I added the apps as shown in the screenshot from All Media Lab above and restarted Photo2.  A list of what appear to be the correct plugins now populate the list.  I checked allow unknown plugins.

Selected an unlocked pixel layer and selected the DeNoise AI.  It's not greyed out - but nothing at all happens.  Same if I select  Sharpen AI.

Gigapixel AI *is* greyed out but that might be because a plugin typically would not be able to resize the document?  

The last plugin I have in the Topaz list is Topaz Photo AI - when I select that Affinity pops up an error window "Error: cannot create shared memory for params".  Again maybe that is because one of the possible functions of Photo AI is also resizing?

I would love to at least be able to use DeNoise and Sharpen.  No luck yet...