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Posted (edited)

I haven't even been able to submit my info for payment. I keep getting bounced because of some 3-D Secure authorization requirement that I have never heard of before. I've purchased both Affinity Photo and Designer v1 without any of this headache. And I talked to my bank and was told it is Serif's issue to sort out.

I am using Firefox v107 if that matters.

Before I get the big Red warning banner I see this page pop up on the browser:

1974073307_pagebeforefail.thumb.jpg.9ac9ad5f3af51d72cf3fa67e2c9d5af5.jpg

 

Then this:

820072499_wthis3dsecure.jpg.624c8c6ae77260bae11f992396e1eafa.jpg

Edited by HaroldL
added image
Posted
20 hours ago, HaroldL said:

I haven't even been able to submit my info for payment. I keep getting bounced because of some 3-D Secure authorization requirement that I have never heard of before. I've purchased both Affinity Photo and Designer v1 without any of this headache. And I talked to my bank and was told it is Serif's issue to sort out.

I am using Firefox v107 if that matters.

Before I get the big Red warning banner I see this page pop up on the browser:

1974073307_pagebeforefail.thumb.jpg.9ac9ad5f3af51d72cf3fa67e2c9d5af5.jpg

 

Then this:

820072499_wthis3dsecure.jpg.624c8c6ae77260bae11f992396e1eafa.jpg

 

Solution found - I talked to customer service for my card and they were able to apply a ONE-TIME override on the verification so I could complete my purchase of v2.

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