Ravynheart Posted November 16, 2022 Share Posted November 16, 2022 So, I downloaded the .msix on Windows 10. I meet all the requirements, as far as I can see but, when I open the installer I get the installer window(pic attached). I click Install and....it shows a swirl for a few seconds, then disappears. And does nothing. No new dialog box. Nothing running in the background. It just....quits. I'm a photographer, not a programmer, so have no clue what I'm doing wrong. Help would be greatly appreciated. -Ravyn Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted November 16, 2022 Share Posted November 16, 2022 Welcome to the Serif Affinity forums. Installing V2 with its new (to many users) MSIX installation process is not going smoothly for some users. First, I would check the Windows Start Menu to see if the program appears to be installed. It may have installed, but simply failed to "launch when ready". If it installed, you should find Affinity Photo 2 in the programs starting with A in the list. If it's not there, the suggestions in this FAQ may help. Mostly they seem to relate to actual error messages, but there is one suggesting a way to install using Windows Powershell, and a way to examine logs. Serif have also agreed to ship a different installer in the future, which may provide an alternative for you if you can't get the current installation method to work. There's no date for that yet, as far as I know, but they're hoping it will be "soon" from what I've read. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 17.7, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.7 Link to comment Share on other sites More sharing options...
Ravynheart Posted November 16, 2022 Author Share Posted November 16, 2022 Thank you for the response! Apparently, my computer was just being difficult.... After writing this post, I shut my computer down and let it rest. Today, I tried again and, V2 is now installed and working properly. Thank you, again! -Ravyn Quote Link to comment Share on other sites More sharing options...
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