Candi Mann Posted November 16, 2022 Share Posted November 16, 2022 (edited) OS is Ventura 13.0.1. MacBook Pro I created a polygon using the pen tool. I used the node tool, highlighted the polygon and broke the curves. When I switch to the selection tool and highlight the individual parts of the polygon and then delete them one by one (using either the delete button or choose "cut," the program crashes. Sometimes it crashes on the first segment that I delete and sometimes I doesn't crash until the third or fourth time I try to delete something. The same thing happens when I import a file. If I try to delete something from that file, it crashes. Then when I reopen it it makes me go through the process of choosing all the toolbars I want to view. I went over everything in the list of things you suggested checking before reporting a bug. I toggled hardware acceleration and it makes no difference. It still crashes. Candi Edited November 16, 2022 by Candi Mann Quote Link to comment Share on other sites More sharing options...
Staff NathanC Posted November 30, 2022 Staff Share Posted November 30, 2022 Hi @Candi Mann welcome to the forums, If this is a crash you're able to replicate could you provide us with a screen recording which demonstrates the steps leading up to the crash? Could you also provide us with a crash report? Screen Recording Guide: https://support.apple.com/en-gb/HT208721 Many thanks Quote Link to comment Share on other sites More sharing options...
LarryS Posted July 11 Share Posted July 11 there is some combination of keystrokes that causes ALL toolbars to disappear, although the app does not crash. I have experienced this MANY times. Unfortunately, I have no idea what keystrokes cause this. It has happened in all versions of Designer and Photo, and is still happening in the most recent version. The only remedy I've found is to go back and check "show" on all the different toolbars. VERY FRUSTRATING. Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted July 11 Share Posted July 11 8 minutes ago, LarryS said: there is some combination of keystrokes that causes ALL toolbars to disappear, although the app does not crash. I have experienced this MANY times. Unfortunately, I have no idea what keystrokes cause this. It has happened in all versions of Designer and Photo, and is still happening in the most recent version. The only remedy I've found is to go back and check "show" on all the different toolbars. VERY FRUSTRATING. Tab, most likely. Just press it again. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 17.7, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.7 Link to comment Share on other sites More sharing options...
Hangman Posted July 11 Share Posted July 11 1 hour ago, walt.farrell said: Tab, most likely. Just press it again. And to avoid frustration completely remove the View > Toggle UI Tab keyboard shortcut... walt.farrell 1 Quote Affinity Designer 2.5.5 | Affinity Photo 2.5.5 | Affinity Publisher 2.5.5 MacBook Pro M3 Max, 36 GB Unified Memory, macOS Sonoma 14.6.1, Magic Mouse HP ENVY x360, 8 GB RAM, AMD Ryzen 5 2500U, Windows 10 Home, Logitech Mouse Link to comment Share on other sites More sharing options...
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