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Minor bug in Designer 2 for iPad- text effects dialogue


PJ design

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When using the text effects dialogue in affinity designer 2 for iPad, there are right arrows to go to a sub-dialogue. When returning to the main dialogue, it sometimes comes up blank. When this happens the dialogue is unusable. A workaround is to close the file and reopen it, which resets the dialogue.

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  • 1 month later...
On 11/15/2022 at 2:06 PM, PJ design said:

When using the text effects dialogue in affinity designer 2 for iPad, there are right arrows to go to a sub-dialogue. When returning to the main dialogue, it sometimes comes up blank. When this happens the dialogue is unusable. A workaround is to close the file and reopen it, which resets the dialogue.

Sorry for the long delay in replying to this request but the Serif team and the secondary support team of simply users like myself have been answering as many as possible as quickly as possible.

I think this problem may have been fixed in the last update, can you do a screen recording if it still occurs and post it here?

Apologies again for late response.

 

My dad always told me, a bad workman always blames their tools….

Just waiting for Ronny Pickering…..

Affinity Photo, Designer, Publisher 1.10 and 2.4 on macOS Sonoma 14 on M1 Mac Mini 16GB 1TB
Affinity Photo, Designer, Publisher 1.10 and 2.4 on Windows 10 Pro. Deceased
Affinity Photo, Designer, Publisher 2.4 on M1 iPad Pro 11” on iPadOS 17.4 
 

https://www.facebook.com/groups/AffinityForiPad

https://www.facebook.com/groups/AffinityPhoto/

The hardest link to find https://affinity.help

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  • 4 weeks later...
  • Staff

Hi @PJ design,

Thanks for your report and our sincerest apologies for the delayed response here. We are exceptionally busy following the release of V2 and we thank you for your continued patience and understanding here.

I can confirm I recently discovered this issue and it is logged with our developers, it seems to occur when quickly returning through at least 2 'sub levels' of the Text Studio, as shown here - 

 

Hopefully this should be fixed in an upcoming update :)

Please note -

I am currently out of the office for a short while whilst recovering from surgery (nothing serious!), therefore will not be available on the Forums during this time.

Should you require a response from the team in a thread I have previously replied in - please Create a New Thread and our team will be sure to reply as soon as possible.

Many thanks!

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  • 2 months later...
  • Staff

The issue "[iPad] Quickly returning through multiple studio menus leaves studio blank until re-entering document" (REF: AFD-6341) has been fixed by the developers in internal build "2.1.0.1781".
This fix should soon be available as a customer beta and is planned for inclusion in the next customer release.
Customer beta builds are announced here and you can participate by following these instructions.
If you still experience this problem once you are using that build version (or later) please reply to this thread including @Serif Info Bot to notify us.

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