BelsizeEye Posted November 15, 2022 Posted November 15, 2022 Exporting out a large Nikon D800 image to new format (new in Affinity Photo 2 (current version) on iPAD PRO latest version iPAD OS 16.1.1 causes immediate crash OUT of app. And very surprisingly a hard reset of iPad by shutting down and restarting to fully recover situation. As a developer it feels like a memory out of bounds error (always fatal). It could also be memory limitation of iPAD 12.9” which I believe is 4GB RAM. Since the export to JPEG XL works for very small jpeg mobile phone images, which suggest error is a memory out of bounds error. Quote
Staff Chris B Posted November 15, 2022 Staff Posted November 15, 2022 I got the crash just increasing the export dimensions - I didn't even get as far as attempting to tap OK at the bottom. I'll get this logged - thanks for finding this @BelsizeEye and welcome to the forums. Quote How to format a bug report | Learning Resources | List of V2 FAQs | YouTube Tutorials
BelsizeEye Posted November 15, 2022 Author Posted November 15, 2022 Thanks for reply Chris B. I have checked Designer 2 and Publisher 2 and same as above with Photo 2 re: Export out to JPEG XL but only with sufficiently large image, clearly memory related if memory needed is not present crash. Chris B 1 Quote
BelsizeEye Posted November 15, 2022 Author Posted November 15, 2022 Further to the JPEG XL Export issue can confirm that iPAD iOS is completely locked and requires full hard reset on all apps but ONLY IF crash occurs upon Exporting to JPEG XL Suggestion is to immediately remove JPEG XL for now pending fix from all iPAD releases and issue a 2.0.1 update to prevent people locking out their iPADS. Quote
AffinityMakesMeWonder Posted April 12, 2023 Posted April 12, 2023 On 11/15/2022 at 7:10 PM, BelsizeEye said: Further to the JPEG XL Export issue can confirm that iPAD iOS is completely locked and requires full hard reset on all apps but ONLY IF crash occurs upon Exporting to JPEG XL Suggestion is to immediately remove JPEG XL for now pending fix from all iPAD releases and issue a 2.0.1 update to prevent people locking out their iPADS. I had problem with crashes earlier on my iPad with JPG-XL export on my Pro 12.9” M1 cpu. But, with the lastest beta 1742/43 of v2.10 it seems to have been fixed… Tested this morning with several big pictures (some 45 mpix) and this export to JPG-XL is stable now… Quote Happy guy playing around with the Affinity Suite - really love typographic, photographing, Color & forms, AND, old Synthesizers from the 1980-1990’s… Mac Mini M4 (24GB RAM/2TB SSD) connected to an 32” curved 5K external display, iPad Mini 7-128GB (2024) iPad Pro 12.9” M1 2021, iPad Pro 10.5” A10X 2017, iMac 27” 5K/i7 late 2015 - also an Lenovo iMac i7 clone with 24” touch screen and Windows 10…
Intuos5 Posted April 12, 2023 Posted April 12, 2023 It appears to be stable for me as well again, after a reboot. Quote
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