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Posted

I am lost and frustrated (as year long enthusiastic user of Affinity Photo):

- I purchased today Affinity Photo 2 on my Mac via the Apple App Store. For this purchase I use my Apple iCloud User in order to make the payment (as with all apps)

- When opening the app, it asks me to activate with my Affinity Profile. As there is no link to my Apple iCloud User, it blocks and tells me not having a V2 licence

This cannot be that complicated! We are talking about purchasing online an App via the Apple App Store. If this doesn't work, it shouldn't be offered via this channel!

CAN SOMEBODY PLEASE HELP?!?!?

Posted (edited)
24 minutes ago, Murfee said:

 

 

The answer is much simpler than I thought: when "downloading" it from the Apple Store, it is downloaded as "free" app. The license needs to be purchased separately, correct? 

My advise: make this more transparent in the process. 

Edited by matkoehl

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