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Posted

image.jpeg.53848bd637d208f0f74e6f9519017cfc.jpeg

I have spent over 1 day attempting to load the v2. I have searched the internet, download programs, then removed them as the error exists still.

I have cleaned my PC via System Mechanic. I have plenty of disk space. I have followed the advice on the is subject on this forum. I have paid for the program.

What else am I to do? Why cannot the program be released either as an exe or a standard compress file. I have spent 2 hours trying to download (the links in the answers do not work) a file from the Microsoft store. Totally unsuccessful.

Why has this program not been sent as version 1 and the upgrades. I am a Photographer NOT an IT expert.

SORT IT or I will have to abandum the many years that I have been a client of Serif software using the Photo products

Posted

Hi @evansmr1,

Please check the following FAQ which has the instructions for this error.

We are working on an MSI installer which hopefully will not take long, but at this moment I don't have a timescale.

Lee

 

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