STGM Posted November 14, 2022 Posted November 14, 2022 Problem #2 Problem #3 Problem #1: Split View Mode This is by far the worst bug that I discovered during my workflow because it puts a complete halt to my entire process and forces me to export every artboard to its individual file. The problem occurs when I create a document with multiple artboards. In my case, I was designing an icon set with artboards @ 32x32 px. When my progress reached artboard #5, I had to use the Split View Mode in the Navigator studio to review the outline of the shapes. Unfortunately, Affinity Designer crashes every time I try to select one of the modes for the split screen, just as reported by another user in the forum. I tried using the Split View Mode with fewer artboards in the document but the outcome still didn't change. Attached to this thread is a sample file that you can download and test to see if you get the same result as me. And for anyone else who wants to replicate the issue from scratch, try doing it this way: Create a document with at least 5 artboards. Leave them as they are. Don't change their coordinates. Each artboard should have at least 2 vector layers. Every layer should contain multiple of objects (say, up to 10). There should be at least 1 default shape (rectangle, ellipse, et.); 1 curve made with the pen tool; and 1 stroke (open curve). Crash-Test.afdesign Quote
Staff EmT Posted November 28, 2022 Staff Posted November 28, 2022 Hi @STGM I cannot replicate this using the recipe you've given. However I can replicate the crash on the file attached. Does this happen with a newly created file also? Quote List of V2 FAQ's | Affinity Online Help | Affinity Video Tutorials | Beta Software Forums | Bug Reporting Guidance
STGM Posted December 2, 2022 Author Posted December 2, 2022 On 11/28/2022 at 1:05 PM, EmT said: Hi @STGM I cannot replicate this using the recipe you've given. However I can replicate the crash on the file attached. Does this happen with a newly created file also? Yes, this happens with a fresh file every time I create one. And I'm guessing that it has something to do with a document that includes multiple artboards because it doesn't happen with a file that has no artboards. At least, not as far as I've tested it. When I try to replicate the issue on the sample files that come with the app, it doesn't happen. But again, I just opened a couple ones to try it and never really edited anything myself. Worst of all, there doesn't even need to be any objects in the document. When I create an empty document with 5 artboards, as soon as I hit any of the Split View modes, the app crashes. I tried it with just two artboards too. Same thing. Below, I've attached two demos: Demo 1: Document with 5 artboards, each 32x32px (size is irrelevant, but nonetheless). No paths/curves in the whole document. Demo 2: Screen recording of me creating this exact same document and then trying to use the Split View modes. DEMO-2_screen-recording.mov DEMO-1_empty-doc.afdesign Quote
Staff EmT Posted December 5, 2022 Staff Posted December 5, 2022 Thanks @STGM I've passed over your file to the devs for investigation. Quote List of V2 FAQ's | Affinity Online Help | Affinity Video Tutorials | Beta Software Forums | Bug Reporting Guidance
loukash Posted December 7, 2022 Posted December 7, 2022 (edited) @EmT, this is possibly a related issue: create a new document using the XGA preset Navigator panel Main View Mode > Pixels or Retina Pixels or: Split View Mode > Pixels or Retina Pixels immediate crash I haven't tested all presets, but XGA seems to be the only one affected so far. Edit: By using different search keywords I found an existing report that actually matches my issue exactly: https://forum.affinity.serif.com/index.php?/search/&tags=afd-6141 So perhaps not related… Edited December 7, 2022 by loukash NotMyFault and EmT 1 1 Quote MacBookAir 15": MacOS Ventura > Affinity v1, v2, v2 beta // MacBookPro 15" mid-2012: MacOS El Capitan > Affinity v1 / MacOS Catalina > Affinity v1, v2, v2 beta // iPad 8th: iPadOS 16 > Affinity v2
NotMyFault Posted December 7, 2022 Posted December 7, 2022 Keep in mind the known bug: any zoom level >200 crashes designer in pixel view mode. No other triggers required. And the video shows zoom level far above this treshhold. On 12/2/2022 at 8:33 PM, STGM said: Yes, this happens with a fresh file every time I create one. And I'm guessing that it has something to do with a document that includes multiple artboards because it doesn't happen with a file that has no artboards. At least, not as far as I've tested it. When I try to replicate the issue on the sample files that come with the app, it doesn't happen. But again, I just opened a couple ones to try it and never really edited anything myself. Worst of all, there doesn't even need to be any objects in the document. When I create an empty document with 5 artboards, as soon as I hit any of the Split View modes, the app crashes. I tried it with just two artboards too. Same thing. Below, I've attached two demos: Demo 1: Document with 5 artboards, each 32x32px (size is irrelevant, but nonetheless). No paths/curves in the whole document. Demo 2: Screen recording of me creating this exact same document and then trying to use the Split View modes. DEMO-2_screen-recording.mov DEMO-1_empty-doc.afdesign 6.96 kB · 0 downloads STGM, loukash and bayustudio 1 2 Quote Mac mini M1 A2348 | Windows 10 - AMD Ryzen 9 5900x - 32 GB RAM - Nvidia GTX 1080 LG34WK950U-W, calibrated to DCI-P3 with LG Calibration Studio / Spider 5 iPad Air Gen 5 (2022) A2589 Special interest into procedural texture filter, edit alpha channel, RGB/16 and RGB/32 color formats, stacking, finding root causes for misbehaving files, finding creative solutions for unsolvable tasks, finding bugs in Apps. My posts focus on technical aspects and leave out most of social grease like „maybe“, „in my opinion“, „I might be wrong“ etc. just add copy/paste all these softeners from this signature to make reading more comfortable for you. Otherwise I’m a fine person which respects you and everyone and wants to be respected.
Staff EmT Posted December 7, 2022 Staff Posted December 7, 2022 1 hour ago, loukash said: create a new document using the XGA preset Navigator panel Main View Mode > Pixels or Retina Pixels or: Split View Mode > Pixels or Retina Pixels immediate crash Thank you for this, I've passed your comments along. Quote List of V2 FAQ's | Affinity Online Help | Affinity Video Tutorials | Beta Software Forums | Bug Reporting Guidance
STGM Posted December 8, 2022 Author Posted December 8, 2022 17 hours ago, NotMyFault said: Keep in mind the known bug: any zoom level >200 crashes designer in pixel view mode. No other triggers required. And the video shows zoom level far above this treshhold. Zoom level appears to be what's causing the issue. Thank you so much for the clarification! Any hope that this bug could be fixed with the next update? Quote
NotMyFault Posted December 8, 2022 Posted December 8, 2022 (edited) 7 hours ago, STGM said: Zoom level appears to be what's causing the issue. Thank you so much for the clarification! Any hope that this bug could be fixed with the next update? I really hope so. As this bug affects Designer on it iPad (not Desktop) Edited December 8, 2022 by NotMyFault Removed Desktop, memory error Quote Mac mini M1 A2348 | Windows 10 - AMD Ryzen 9 5900x - 32 GB RAM - Nvidia GTX 1080 LG34WK950U-W, calibrated to DCI-P3 with LG Calibration Studio / Spider 5 iPad Air Gen 5 (2022) A2589 Special interest into procedural texture filter, edit alpha channel, RGB/16 and RGB/32 color formats, stacking, finding root causes for misbehaving files, finding creative solutions for unsolvable tasks, finding bugs in Apps. My posts focus on technical aspects and leave out most of social grease like „maybe“, „in my opinion“, „I might be wrong“ etc. just add copy/paste all these softeners from this signature to make reading more comfortable for you. Otherwise I’m a fine person which respects you and everyone and wants to be respected.
Staff EmT Posted December 8, 2022 Staff Posted December 8, 2022 1 hour ago, STGM said: Any hope that this bug could be fixed with the next update? Unfortunately its not something I can give a time frame on. Quote List of V2 FAQ's | Affinity Online Help | Affinity Video Tutorials | Beta Software Forums | Bug Reporting Guidance
loukash Posted December 8, 2022 Posted December 8, 2022 2 hours ago, NotMyFault said: this bug affects Designer on all platforms / OS I haven't noticed it on MacOS yet, and it doesn't seem to affect the Designer persona in Publisher on iPad. Quote MacBookAir 15": MacOS Ventura > Affinity v1, v2, v2 beta // MacBookPro 15" mid-2012: MacOS El Capitan > Affinity v1 / MacOS Catalina > Affinity v1, v2, v2 beta // iPad 8th: iPadOS 16 > Affinity v2
NotMyFault Posted December 8, 2022 Posted December 8, 2022 18 minutes ago, loukash said: I haven't noticed it on MacOS yet, and it doesn't seem to affect the Designer persona in Publisher on iPad. yes, only Affects Designer, no other App. i will check again on Mac. Quote Mac mini M1 A2348 | Windows 10 - AMD Ryzen 9 5900x - 32 GB RAM - Nvidia GTX 1080 LG34WK950U-W, calibrated to DCI-P3 with LG Calibration Studio / Spider 5 iPad Air Gen 5 (2022) A2589 Special interest into procedural texture filter, edit alpha channel, RGB/16 and RGB/32 color formats, stacking, finding root causes for misbehaving files, finding creative solutions for unsolvable tasks, finding bugs in Apps. My posts focus on technical aspects and leave out most of social grease like „maybe“, „in my opinion“, „I might be wrong“ etc. just add copy/paste all these softeners from this signature to make reading more comfortable for you. Otherwise I’m a fine person which respects you and everyone and wants to be respected.
loukash Posted December 8, 2022 Posted December 8, 2022 1 hour ago, NotMyFault said: i will check again on Mac. Definitely not present in v1. Quote MacBookAir 15": MacOS Ventura > Affinity v1, v2, v2 beta // MacBookPro 15" mid-2012: MacOS El Capitan > Affinity v1 / MacOS Catalina > Affinity v1, v2, v2 beta // iPad 8th: iPadOS 16 > Affinity v2
STGM Posted December 8, 2022 Author Posted December 8, 2022 1 hour ago, loukash said: I haven't noticed it on MacOS yet, and it doesn't seem to affect the Designer persona in Publisher on iPad. I believe that this bug is only linked to Affinity Designer on mobile devices. So far I haven't noticed it on Desktop/Windows. Has anyone experienced crashes with a high zoom level on Win/MacOS? Quote
loukash Posted December 8, 2022 Posted December 8, 2022 Just now, STGM said: crashes with a high zoom level on Win/MacOS? Currently in v1, MacOS El Capitan: A document with multiple 32×32 px artboards in Split View as per your example, zoomed at 611666506 %… No crash. Quote MacBookAir 15": MacOS Ventura > Affinity v1, v2, v2 beta // MacBookPro 15" mid-2012: MacOS El Capitan > Affinity v1 / MacOS Catalina > Affinity v1, v2, v2 beta // iPad 8th: iPadOS 16 > Affinity v2
loukash Posted December 8, 2022 Posted December 8, 2022 6 minutes ago, loukash said: A document with multiple 32×32 px artboards in Split View as per your example, zoomed at 611666506 %… No crash. But yeah: opening the same test doc on iPad v2 with Split View and zooming in crashes at exactly 200%. Quote MacBookAir 15": MacOS Ventura > Affinity v1, v2, v2 beta // MacBookPro 15" mid-2012: MacOS El Capitan > Affinity v1 / MacOS Catalina > Affinity v1, v2, v2 beta // iPad 8th: iPadOS 16 > Affinity v2
STGM Posted December 8, 2022 Author Posted December 8, 2022 42 minutes ago, loukash said: Currently in v1, MacOS El Capitan: A document with multiple 32×32 px artboards in Split View as per your example, zoomed at 611666506 %… No crash. I've never experienced this bug with any of the V1 Affinity apps on any platform. On a side note, would having both V1 and V2 apps on the same system cause any conflicts? Quote
loukash Posted December 8, 2022 Posted December 8, 2022 Just now, STGM said: On a side note, would having both V1 and V2 apps on the same system cause any conflicts? Not on Mac. Don't know about Win, but it shouldn't either. The worst that could likely happen is running out of direct memory with all apps open and doing e.g. lots of pixel work with live filters etc., resulting in swap memory being written to disc and slowing down the system. Quote MacBookAir 15": MacOS Ventura > Affinity v1, v2, v2 beta // MacBookPro 15" mid-2012: MacOS El Capitan > Affinity v1 / MacOS Catalina > Affinity v1, v2, v2 beta // iPad 8th: iPadOS 16 > Affinity v2
bayustudio Posted December 8, 2022 Posted December 8, 2022 On 12/7/2022 at 8:16 PM, NotMyFault said: Keep in mind the known bug: any zoom level >200 crashes designer in pixel view mode. No other triggers required. And the video shows zoom level far above this treshhold. I experienced this issue and can avoid by refraining myself from zooming too much. Thanks for the info However, i'm still experiencing app crash on other random occasion that i can't identify the trigger yet. Happen on any document, fresh blank document. eg: sketching in 1 raster layer. then drawing vector on top of it. Its really frustrating to Keep losing my drawing progress. ipad 8th generation. ipad OS 15.5 storage available 676MB of 32GB My ipad is not the high end, but i don't have issue with performance at all in affinity v2 app. This app doesn't have dedicated save button? in order to save, you have to back to main landing screen and open the document it again. is it correct? Quote
NotMyFault Posted December 8, 2022 Posted December 8, 2022 26 minutes ago, bayustudio said: ipad 8th generation. ipad OS 15.5 storage available 676MB of 32GB My ipad is not the high end, but i don't have issue with performance at all in affinity v2 app. This app doesn't have dedicated save button? in order to save, you have to back to main landing screen and open the document it again. is it correct? Regarding save: as you mentioned, correct. Try to save as often as possible. Your storage is a bit on the extreme low side. Affinity files with pixel layers can grow surprisingly fast to several 100 MB. Try to free at least 2 GB. The 32 GB models are to small, i remember times with iPhone 7 and such limits, this really can hold you back. Quote Mac mini M1 A2348 | Windows 10 - AMD Ryzen 9 5900x - 32 GB RAM - Nvidia GTX 1080 LG34WK950U-W, calibrated to DCI-P3 with LG Calibration Studio / Spider 5 iPad Air Gen 5 (2022) A2589 Special interest into procedural texture filter, edit alpha channel, RGB/16 and RGB/32 color formats, stacking, finding root causes for misbehaving files, finding creative solutions for unsolvable tasks, finding bugs in Apps. My posts focus on technical aspects and leave out most of social grease like „maybe“, „in my opinion“, „I might be wrong“ etc. just add copy/paste all these softeners from this signature to make reading more comfortable for you. Otherwise I’m a fine person which respects you and everyone and wants to be respected.
bayustudio Posted December 8, 2022 Posted December 8, 2022 Ah i see, I'm using this device for light sketch and vectoring work and have been doing well with v1. Yeah i'm also amazed how this baseline ipad can be so useful i'll try to free up more spaces and reduce the undo limit and will see if things improves. Thanks for your suggestion! Quote
loukash Posted December 20, 2022 Posted December 20, 2022 Appears to be fixed in v2.0.3. EmT 1 Quote MacBookAir 15": MacOS Ventura > Affinity v1, v2, v2 beta // MacBookPro 15" mid-2012: MacOS El Capitan > Affinity v1 / MacOS Catalina > Affinity v1, v2, v2 beta // iPad 8th: iPadOS 16 > Affinity v2
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