Jump to content

Recommended Posts

Posted

I used the Mac App Store to download Designer 2 and paid for the universal license using an in-app purchase, and Designer 2 is now working properly. I then downloaded Photo 2 and tried to activate the universal license. Neither emails I have will work. So I signed into serif.com to check my licenses, and neither email logins show that I've purchased the Universal License. 

I simply need to find the right account I bought this under, since I used the App Store do buy it on an in-app purchase. 

Posted
18 minutes ago, xfree9 said:

I used the Mac App Store to download Designer 2 and paid for the universal license using an in-app purchase, and Designer 2 is now working properly. I then downloaded Photo 2 and tried to activate the universal license. Neither emails I have will work. So I signed into serif.com to check my licenses, and neither email logins show that I've purchased the Universal License. 

I simply need to find the right account I bought this under, since I used the App Store do buy it on an in-app purchase. 

After you did the in-app purchase, you should have been presented with a screen similar to:

image.png

Did you see something like this? Did you create an account / use an existing account? 

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
×
×
  • Create New...

Important Information

Terms of Use | Privacy Policy | Guidelines | We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.