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If you tried to start all 3 simultaneously, you might try starting them one at a time.

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
    Laptop 2: Windows 11 Pro 24H2,  16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU
iPad:  iPad Pro M1, 12.9": iPadOS 18.1, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1

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Thank you for the ideas.

Intel(R) Core(TM) i7-4820K CPU @ 3.70GHz  32 GB RAM
Windows 10 Home 22H2
Windows Feature Experience Pack 120.2212.4180.0
RTX 3050 latest driver installed

Starting one application after the other - tried it. Any application gets stuck at the same "point".

What I haven't tried yet: Uninstalling, clearing all AppData-Folders like "locallow" and "roaming" and the other one and trying a clean new installation. Although I doubt that this method will help.

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Hi guys,

I am going thru the exact same thing.

I am only working for about 3-5 minutes if i am lucky and designer 2 and photo 2 crashes
and this is on just a 2 page document, with text and a few pics.

Plus every single time I reboot Designer 2 and Photo 2, I always get the Not Responding message
when both apps are just booting up and both apps take forever to boot up.

But if I actually touch anything both just crash instantly.

  • I am running a WINDOWS 11
     
  • i9 9900X CORE X CPU 10 CORES / 20 THREADS
  • ASUS RAMPAGE 6 EXTREME MOTHERBOARD
  • 64 GB CORSAIR VENGEANCE DDR3 3600 RAM
  • NVIDIA RTX2082 GRAPHICS CARD
  • CORSAIR HX1000 WATT POWER SUPPLY
  • 5XSAMSUNG 970 EVO PLUS 2TB SSD NVME DRIVES

I never had these problems with Designer 1 and its a real shame because i have been looking forward to these Package 2

I am just totally lost and have tried everything I can think of.

cheers kev

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