Are Cee Posted November 11, 2022 Posted November 11, 2022 Less than 20 days ago I purchased Affinity Photo for $54.00. I now noticed I could purchase the suite - designer2 - photo2 and publisher for a few dollars more. How can I upgrade and not pay the full price? Thank you. Who could I speak to regarding this matter? Quote
csadam Posted November 11, 2022 Posted November 11, 2022 you can't upgrade, sorry. Your money is wasted. Try to get a refund. Quote
walt.farrell Posted November 11, 2022 Posted November 11, 2022 Email affinity@serif.com and see what they have to say. You've purchased recently enough that they might have some options for you. They are very busy, though (see red border at top of this page), so you might have to wait a bit for a response. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.5, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.5
Staff SFurniss Posted November 18, 2022 Staff Posted November 18, 2022 @Are Cee If you ordered in the last 90 days, please email affinity@serif.com. We're very busy, but we'll get back to you as soon as we can. Quote
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