paolo.limoncelli Posted November 11, 2022 Share Posted November 11, 2022 Hi! I'm here to share this feedback coming from one of my customers using AP on Windows. Cannot find a way to replicate it on my side... Quote I downloaded Daub brushes via my account with Affinity and the Daub Bristle set cause the Vers 2 to bomb out as I access the menu option for Bristle brushes and I cannot even accessing a brush in that specific pack. I could not delete it as software bombs as I access the menu option for Bristle brushes. These the Specs Quote Windows 10 platform, i7 processor (Gen 6), 32 Gb ram and 950Gb SDD. With that I have 2 graphic cards both Nvidia GTX1650 with one driving two 24 inch Dell screens and the other driving my Huion Pro 24 tablet. There are also 2x2Tb HDD drives. Cheers, Paolo SrPx and Mustazy 2 Quote The white dog, making tools for artists, illustrators and doodlers Link to comment Share on other sites More sharing options...
walt.farrell Posted November 11, 2022 Share Posted November 11, 2022 I'm not having any immediate problems with those brushes, either, Paolo. It might be nice to know if the customer got any crash reports, but you may not want to be in the middle of a long discussion trying to diagnose things Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
paolo.limoncelli Posted November 11, 2022 Author Share Posted November 11, 2022 Will ask and let you know! Quote The white dog, making tools for artists, illustrators and doodlers Link to comment Share on other sites More sharing options...
Xzenor Posted November 11, 2022 Share Posted November 11, 2022 I've had crashes too. Mostly with installing the content in my account while having the account-dialog open. It hangs first and then it just poofs. Quote Windows 10 Pro Intel Core i7-4770 3.40Ghz 16 GB RAM Nvidia Geforce GTX 980 Samsung EVO 850 SSD Link to comment Share on other sites More sharing options...
SrPx Posted November 26, 2022 Share Posted November 26, 2022 It happens to me, too (accessing the bristle category, it crashes suddenly). Specs: the ones in my signature (the desktop). Quote AD, AP and APub. V1.10.6 and V2.4 Windows 10 and Windows 11. Ryzen 9 3900X, 32 GB RAM, RTX 3060 12GB, Wacom Intuos XL, Wacom L. Eizo ColorEdge CS 2420 monitor. Windows 10 Pro. (Laptop) HP Omen 16-b1010ns 12700H, 32GB DDR5, nVidia RTX 3060 6GB + Huion Kamvas 22 pen display, Windows 11 Pro. Link to comment Share on other sites More sharing options...
SrPx Posted December 14, 2022 Share Posted December 14, 2022 I have been able to FULLY avoid the crash, now. I am using the latest v2 beta (1670). Dunno if it was already known, but I dug for it recently and found nothing on the forums (besides the several threads complaining)... So, dunno if someone discovered this earlier, I just found out the trick now (random idea, while thinking about the error output being about the brush previews...), but I am not up to date of all conversations here... BTW, I did a full reset (pressing ctrl while doing double or triple click on the Photo v2 beta icon I did put on the desktop) of everything, but that itself did not work, nothing (even playing with nvidia's per-app config) until applied the below trick. But might not work without the clean-up first (try first without no clean-up, obviously! But just in case is a needed step, dunno) It's rather simple. BEFORE clicking on the DAUB Bristles category, just make the brushes not show "as list" (un-check that). If u can stand (I can, definitely) to look at them in their thumbnail view instead of the brush long stroke in the list, then it won't crash anymore! I believe this is an issue with the internal process of generating that kind of thumbnail, the preview (maybe being bigger textures, or a very modern/complex brush system, dunno). The brushes panel can be un-docked (more practical for most artists, like with the color panel) as that does not affect anything. BTW, AMAZED to check how fluid your (Paolo) brushes work now in Affinity Photo V2. Smooth as butter! I don't know... Really, a 3060 makes that much difference versus a 1650 , in an app? I don't think so. It's the improvements that have happened in V2, so, congrats to the entire Affinity team. I am having these brushes as fluid as the basic round brush, which was the only one I got to be snappy at huge brush (and canvas) sizes, before... But also, in the standard artistic brushes in v1 latest update, while those always were snappy, some of them could show slight lag at big sizes... not noticing lag either now on those in v1 latest... so... the 3060 does magic, or both versions have been improved in the brush engine. Or both things, surely. What I don't know is if I have all the brushes installed, as I believe I bought like everything that you got, and maybe some I have to install them another way... And I was already suuper happy (indeed, had decided not to use third party content, 'cause of the issues!) with the default artistic brushes in v2, by the way. So, great times. Also, this has been tested with a 5.000 x 5.000 px canvas, 16 bits mode, Adobe RGB 1998 color profile. 100% fluid (with my signature's desktop specs). Screenshots to make it super easy for anyone to find the option. Apologies as menus are in Spanish, but I guess in your language it will be in the same place (order) in the menus: Cheers, Quote AD, AP and APub. V1.10.6 and V2.4 Windows 10 and Windows 11. Ryzen 9 3900X, 32 GB RAM, RTX 3060 12GB, Wacom Intuos XL, Wacom L. Eizo ColorEdge CS 2420 monitor. Windows 10 Pro. (Laptop) HP Omen 16-b1010ns 12700H, 32GB DDR5, nVidia RTX 3060 6GB + Huion Kamvas 22 pen display, Windows 11 Pro. Link to comment Share on other sites More sharing options...
paolo.limoncelli Posted December 14, 2022 Author Share Posted December 14, 2022 22 minutes ago, SrPx said: And I was already suuper happy (indeed, had decided not to use third party content, 'cause of the issues!) with the default artistic brushes in v2, by the way. So, great times. Happy to know that... Before passing to the AffinityStore all brushes are checked with configurations other than the one has been used to design them (2018 MBP with far lower specs than your workstations). So if something lags or skips goes back to me until the QA level is spot on. Obviously this approach cannot cover any situation... Also between different updates performance issues could happen. I didn't yet check this beta update on Windows, but I can confirm that V2 is finally closer to macOS speed and responsiveness. PS. I designed default brushes too... 😜 SrPx 1 Quote The white dog, making tools for artists, illustrators and doodlers Link to comment Share on other sites More sharing options...
SrPx Posted December 14, 2022 Share Posted December 14, 2022 It's all working amazingly well and fluid (both yours and standard ones (including your standard ones, too ) ) I just realized I have many more brushes from you (the pigment ones, etc (I love oils over everything)), as I believe I got your biggest global bundle. I have been using them all on CSP, I think. I have too many brushes from everywhere and several apps, is not strange that I get lost... The funny thing is that very often I do most of my work with a basic heavily customized round brush, but I absolutely love to have the traditional touch for certain type of work and a number of projects (number which is increasing). Quote AD, AP and APub. V1.10.6 and V2.4 Windows 10 and Windows 11. Ryzen 9 3900X, 32 GB RAM, RTX 3060 12GB, Wacom Intuos XL, Wacom L. Eizo ColorEdge CS 2420 monitor. Windows 10 Pro. (Laptop) HP Omen 16-b1010ns 12700H, 32GB DDR5, nVidia RTX 3060 6GB + Huion Kamvas 22 pen display, Windows 11 Pro. Link to comment Share on other sites More sharing options...
SrPx Posted December 14, 2022 Share Posted December 14, 2022 Also, I had a very crappy card before, a 1650 with 4gb (not even TI or Super), while now having a 3060 with 12gb. And there have been some years since being around here (since more or less the beginning, I think) when I was yet using at home an intel i7 first generation (2009) with 8gb (like now, on Windows, doing print works...imagine), using first a gtx 275 till it physically melted, later a 1050 2gb. So, that a lot of my past experience is laggy painting is my own fault (mostly). Quote AD, AP and APub. V1.10.6 and V2.4 Windows 10 and Windows 11. Ryzen 9 3900X, 32 GB RAM, RTX 3060 12GB, Wacom Intuos XL, Wacom L. Eizo ColorEdge CS 2420 monitor. Windows 10 Pro. (Laptop) HP Omen 16-b1010ns 12700H, 32GB DDR5, nVidia RTX 3060 6GB + Huion Kamvas 22 pen display, Windows 11 Pro. Link to comment Share on other sites More sharing options...
philippe martin Posted December 14, 2022 Share Posted December 14, 2022 Hello, Thank, disabling "Show as list" fixes the issue for me also. Regards, Philippe SrPx 1 Quote Link to comment Share on other sites More sharing options...
Mustazy Posted January 15, 2023 Share Posted January 15, 2023 (edited) I confirm also this bug Clicking on the Daub W&W Bristles causes Affinity Designer V2 to Crash instantly! @SrPx What do you mean by third party content ( that causes the issue )... Well, basically unchecking --> Show As list prevents the problem so far, but I hope this would be fixed later and we can show the bristles category as a list --> I know some bugs here and there are not that bad ( but the problem is that I spent like 1 Hour trying to figure out what is going on and I felt like there is something wrong with my PC at first )... And @paolo.limoncelli I really like and use your brushes often thank you dude... Edited January 15, 2023 by Mustazy SrPx 1 Quote Link to comment Share on other sites More sharing options...
francisw19 Posted January 17, 2023 Share Posted January 17, 2023 Hello, I can also confirm the same issue on my PC as well when selecting the Daub W&W Bristles. No error messages - just crash to desktop. My system is Windows 11 Pro 22H2 (fully up-to-date, no insider builds or anything), AMD Ryzen 9 3900X, 32GB RAM, RTX2080 Super. Using Affinity Photo 2.0.3. As mentioned above, unchecking 'Show as List' is working for me as well as a work around. Quote Link to comment Share on other sites More sharing options...
paolo.limoncelli Posted January 17, 2023 Author Share Posted January 17, 2023 I've been able to replicate this too (finally) on Windows, briefly also with default Watercolours set. It is something dealing with the internal preview, DAUB W&W set includes hires textures and nozzles. I also noticed that editing of Jitters' ramp is slow and "sticky". Probably List preview struggles in rendering the stroke of these brushes. SrPx 1 Quote The white dog, making tools for artists, illustrators and doodlers Link to comment Share on other sites More sharing options...
SrPx Posted January 17, 2023 Share Posted January 17, 2023 Yep, I believe is the stroke preview (that's why the show as list disabled works). I can't remember now, but I don't know if it was in the Windows Events viewer, the actual dump file (with a debugger) or the logs, where it indeed specified the brush preview as a problem (made me think of disabling that, indeed). Quote AD, AP and APub. V1.10.6 and V2.4 Windows 10 and Windows 11. Ryzen 9 3900X, 32 GB RAM, RTX 3060 12GB, Wacom Intuos XL, Wacom L. Eizo ColorEdge CS 2420 monitor. Windows 10 Pro. (Laptop) HP Omen 16-b1010ns 12700H, 32GB DDR5, nVidia RTX 3060 6GB + Huion Kamvas 22 pen display, Windows 11 Pro. Link to comment Share on other sites More sharing options...
walt.farrell Posted January 17, 2023 Share Posted January 17, 2023 Logged already for several other topics: https://forum.affinity.serif.com/index.php?/search/&tags=AFP-5671 Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
paolo.limoncelli Posted January 18, 2023 Author Share Posted January 18, 2023 Yes lots of users reported to me this thing to my support email. Now I'm very curious to know why this happens with my set only... 🤔 Quote The white dog, making tools for artists, illustrators and doodlers Link to comment Share on other sites More sharing options...
walt.farrell Posted January 18, 2023 Share Posted January 18, 2023 3 hours ago, paolo.limoncelli said: Now I'm very curious to know why this happens with my set only... 🤔 From your description, they are very complex brushes Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
paolo.limoncelli Posted January 18, 2023 Author Share Posted January 18, 2023 20 minutes ago, walt.farrell said: From your description, they are very complex brushes W&W Bristles have hi-res sources, but in terms of "complexity" there are far more complex stuff in default Oils for example. Grunge Oil 01 is probably one of the most complex available in AP "out of the box". walt.farrell and SrPx 2 Quote The white dog, making tools for artists, illustrators and doodlers Link to comment Share on other sites More sharing options...
walt.farrell Posted January 18, 2023 Share Posted January 18, 2023 Well, you could always chat with the Developers when they have resolved the issue, and they'll tell you what it was Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
Staff MEB Posted January 18, 2023 Staff Share Posted January 18, 2023 Hi @paolo.limoncelli, I've updated/bumped the report again to bring it up to dev's attention. Unticking Show as List does prevent the app from crashing otherwise it's a crash here as well. SrPx 1 Quote A Guide to Learning Affinity Software | Affinity Quick Reference Link to comment Share on other sites More sharing options...
paolo.limoncelli Posted February 22, 2023 Author Share Posted February 22, 2023 Hi there! Any update on this? Cheers, Paolo Quote The white dog, making tools for artists, illustrators and doodlers Link to comment Share on other sites More sharing options...
Staff MEB Posted February 23, 2023 Staff Share Posted February 23, 2023 Hi @paolo.limoncelli, This was fixed in V2.1.0.1709 Beta. Please let us know if you (or your customers) still have issues with it. SrPx and paolo.limoncelli 2 Quote A Guide to Learning Affinity Software | Affinity Quick Reference Link to comment Share on other sites More sharing options...
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