Mike Muszynski Posted November 11, 2022 Share Posted November 11, 2022 Affinity Publisher 2 (and 1) and the rest of the Affinity suite are not loading fonts that are installed in ~/Library/Fonts after upgrading to macOS 13.0 (Ventura). This has caused Publisher to report that there are essential fonts missing from documents. These fonts were unavailable across the os after upgrading, but upon reinstalling, they are available to other apps, just not Affinity apps. Please advise if there is more information necessary to help resolve this issue. Quote Link to comment Share on other sites More sharing options...
PeterB. Posted November 11, 2022 Share Posted November 11, 2022 Maybe a stupid question, but why not use the Mac OS font manager instead of copying the fonts to the library? Quote Link to comment Share on other sites More sharing options...
Mike Muszynski Posted November 11, 2022 Author Share Posted November 11, 2022 Just now, PeterB. said: Maybe a stupid question, but why not use the Mac OS font manager instead of copying the fonts to the library? That's where the Font Manager installed them. Quote Link to comment Share on other sites More sharing options...
PeterB. Posted November 11, 2022 Share Posted November 11, 2022 are all fonts affected or just certain ones? Quote Link to comment Share on other sites More sharing options...
Mike Muszynski Posted November 11, 2022 Author Share Posted November 11, 2022 Three font families, and a total of 7 fonts. The rest are still there. Quote Link to comment Share on other sites More sharing options...
PeterB. Posted November 11, 2022 Share Posted November 11, 2022 Sounds like a font cache issue to me. Have you ever deleted it? Quote Link to comment Share on other sites More sharing options...
Mike Muszynski Posted November 11, 2022 Author Share Posted November 11, 2022 How? I couldn't find a good answer googling that earlier. Quote Link to comment Share on other sites More sharing options...
PeterB. Posted November 11, 2022 Share Posted November 11, 2022 I personally use the Onyx app for this because you can also use it to delete a few other caches. The caches are system-wide and I often had problems with those from Adobe. Quote Link to comment Share on other sites More sharing options...
Mike Muszynski Posted November 11, 2022 Author Share Posted November 11, 2022 Okay, thanks. I should have asked a better question, like delete them from macOS or from Affinity. I'll have a look and report back. Quote Link to comment Share on other sites More sharing options...
Mike Muszynski Posted November 11, 2022 Author Share Posted November 11, 2022 No change after deleting the font cache. Affinity is still the only suite that has this issue. Quote Link to comment Share on other sites More sharing options...
Staff Gabe Posted November 11, 2022 Staff Share Posted November 11, 2022 Can you upload the fonts in question using this link please? https://www.dropbox.com/request/noSfdFzE8DwUnvNLV5Zf Quote Link to comment Share on other sites More sharing options...
Mike Muszynski Posted November 11, 2022 Author Share Posted November 11, 2022 Gabe, Sent a ttc that had previously worked and also the four ttf that also do not work. MM Quote Link to comment Share on other sites More sharing options...
Staff Gabe Posted November 14, 2022 Staff Share Posted November 14, 2022 They all seem to be working. I'm not sure what could have happened here. Have you tried restarting your Mac? Quote Link to comment Share on other sites More sharing options...
PeterB. Posted November 14, 2022 Share Posted November 14, 2022 @Mike Muszynski Do you actually use a font manager? Quote Link to comment Share on other sites More sharing options...
Mike Muszynski Posted November 14, 2022 Author Share Posted November 14, 2022 4 hours ago, Gabe said: They all seem to be working. I'm not sure what could have happened here. Have you tried restarting your Mac? Many times. I have tried removing the font cache and then restarting. I have tried moving the fonts to different places and then restarting. 2 hours ago, PeterB. said: @Mike Muszynski Do you actually use a font manager? Beyond Font Book, no. Quote Link to comment Share on other sites More sharing options...
kenmcd Posted November 14, 2022 Share Posted November 14, 2022 On 11/11/2022 at 7:00 AM, Mike Muszynski said: Three font families, and a total of 7 fonts. The rest are still there. What specific fonts? Quote Link to comment Share on other sites More sharing options...
Mike Muszynski Posted November 14, 2022 Author Share Posted November 14, 2022 1 hour ago, kenmcd said: What specific fonts? Athelas and its four variants. Book Antiqua. Times. I suppose it is only 6 fonts. kenmcd 1 Quote Link to comment Share on other sites More sharing options...
PeterB. Posted November 14, 2022 Share Posted November 14, 2022 Have you tried using a different font manager? For example Typeface from the AppStore. As far as I know, this also works in the free version. At least to see if it changes anything. Quote Link to comment Share on other sites More sharing options...
Mike Muszynski Posted November 14, 2022 Author Share Posted November 14, 2022 21 minutes ago, PeterB. said: Have you tried using a different font manager? For example Typeface from the AppStore. As far as I know, this also works in the free version. At least to see if it changes anything. I'm not sure what I'm supposed to do with them once they are in Typeface. They still don't show up in either Font Book or the Affinity suite apps. Progress: if I unpack the ttc and install the ttf files separately, they are recognized in Font Book and other apps, just not Affinity suite. Quote Link to comment Share on other sites More sharing options...
kenmcd Posted November 14, 2022 Share Posted November 14, 2022 6 hours ago, Mike Muszynski said: Athelas and its four variants. Book Antiqua. Times. I suppose it is only 6 fonts. Those fonts are what Apple calls "Document-support fonts" that they have apparently stopped including - so they hide them. See: Fonts included with macOS Montereyhttps://support.apple.com/en-gb/HT212587#document Fonts included with macOS Venturahttps://support.apple.com/en-us/HT213266#document "These fonts are available only to documents that already use the font, or to apps that request the font by name. Some are older fonts that were included with earlier versions of macOS or Apple apps." We ran into this earlier here in the forum with the Seravek font (a few times). There are some work-arounds here: I would extract the files from the TTC and then rename the fonts using something like TransType. ashf 1 Quote Link to comment Share on other sites More sharing options...
thomaso Posted November 14, 2022 Share Posted November 14, 2022 9 hours ago, Mike Muszynski said: Beyond Font Book, no. Does e.g. Athelas occur in your Font Book? Quote macOS 10.14.6 | MacBookPro Retina 15" | Eizo 27" | Affinity V1 Link to comment Share on other sites More sharing options...
Mike Muszynski Posted November 14, 2022 Author Share Posted November 14, 2022 18 minutes ago, thomaso said: Does e.g. Athelas occur in your Font Book? This is exactly what it looks like. Quote Link to comment Share on other sites More sharing options...
Mike Muszynski Posted November 14, 2022 Author Share Posted November 14, 2022 1 hour ago, kenmcd said: Those fonts are what Apple calls "Document-support fonts" that they have apparently stopped including - so they hide them. See: https://support.apple.com/en-gb/HT212587#document "These fonts are available only to documents that already use the font, or to apps that request the font by name. Some are older fonts that were included with earlier versions of macOS or Apple apps." We ran into this earlier here in the forum with the Seravek font (a few times). There are some work-arounds here: I would extract the files from the TTC and then rename them using something like TransType. Unfortunately, the procedure linked in this thread no longer works in Ventura, as the location that files must be deleted from is a "read-only filesystem." Quote Link to comment Share on other sites More sharing options...
Mike Muszynski Posted November 14, 2022 Author Share Posted November 14, 2022 I have had a small amount of success downloading FontForge and creating a NEW font out of Athelas, with the only change being to call it Athelas 2020. For some reason, it still shows up as Athelas in the font menu, but it's missing in the font manager in Publisher and can be replaced by... Athelas. This whole thing is just bizarre. Quote Link to comment Share on other sites More sharing options...
thomaso Posted November 14, 2022 Share Posted November 14, 2022 34 minutes ago, Mike Muszynski said: This is exactly what it looks like. Then why do you suspect a bug in Affinity if Font Book doesn't show it either? As @kenmcd noted, there are fonts in macOS that are not meant to be fully accessible to us users. This also includes a bunch of font files whose file names begin with a . (dot) in order to be invisible, for instance in System > Library > Fonts … Quote macOS 10.14.6 | MacBookPro Retina 15" | Eizo 27" | Affinity V1 Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.