listeninggarden Posted November 11, 2022 Share Posted November 11, 2022 hey all, after upgrading to the v2 suite, my thumbnails no longer display the proper affinity icon in the corner of the thumbnail in explorer. it appears as no different than the actual image files in the same folder. this is extremely disruptive to my workflow as i often save my af files in the same folder as the source images, and not being able to open my file at a glance is extremely inconvenient when this functionality was available in v1. is this a bug, or was this behaviour removed? if it's the latter, i'd like to request it be added back in to avoid a regression from v1 Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted November 11, 2022 Share Posted November 11, 2022 Welcome to the Serif Affinity forums. Sorry you're having a problem. I haven't seen that on my Windows systems. Please tell us what version of Windows you're running, and provide a screenshot of what you're seeing in File Explorer. (Also, if you do not have File Explorer configured to show file extensions, please enable that option so we can be sure what kind of files we're looking at.) Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
listeninggarden Posted November 11, 2022 Author Share Posted November 11, 2022 9 hours ago, walt.farrell said: Welcome to the Serif Affinity forums. Sorry you're having a problem. I haven't seen that on my Windows systems. Please tell us what version of Windows you're running, and provide a screenshot of what you're seeing in File Explorer. (Also, if you do not have File Explorer configured to show file extensions, please enable that option so we can be sure what kind of files we're looking at.) thank you for the reply, i am currently running windows 10 professional 22H2, build 19045.2251, all current on patches provided in the attachment below is a screenshot of how afphoto files display now when affinity photo 2 is the handler for afphoto files next to a rendered image otherwise identical to the file. the only differentiator is a small border that windows adds to image files, which is nowhere near good enough to differentiate in a folder full of photos and takes beside their afphoto counterparts the previous behaviour displayed an icon for the app in the corner, which was great quality of life so i am baffled as to why it has gone missing in v2 this is also not exclusive to photo 2 - designer & publisher also have gotten rid of the corner icon and these should also be added back as well Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted November 11, 2022 Share Posted November 11, 2022 Thanks. Not sure what's going on. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
ADRlAN1988 Posted November 12, 2022 Share Posted November 12, 2022 Same issue here. The little Icon on Thumbnails are gone. (Windows 11 21H2) Rich313 1 Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted November 12, 2022 Share Posted November 12, 2022 Just wondering: Is the folder you're using managed by OneDrive? For example, Documents often is, and OneDrive causes some problems. If it is managed by OneDrive, do you see the problem in a new folder you create that is definitely not managed by any Cloud program (OneDrive, Google Drive, DropBox, ...)? Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
listeninggarden Posted November 13, 2022 Author Share Posted November 13, 2022 11 hours ago, walt.farrell said: Just wondering: Is the folder you're using managed by OneDrive? For example, Documents often is, and OneDrive causes some problems. If it is managed by OneDrive, do you see the problem in a new folder you create that is definitely not managed by any Cloud program (OneDrive, Google Drive, DropBox, ...)? nope, i have onedrive disabled and do not use any other cloud storage sync solutions on this computer. i only created the folder there for ease of access in displaying the problem, this occurs regardless of where in the system an affinity file is located, and has only begun happening after i set the v2 suite as the default to open & handle affinity files instead of v1 Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted November 13, 2022 Share Posted November 13, 2022 Thanks. I saw another report where someone from Serif said it's a known issue they've reported to the Developers. So it does seem to be a bug. Thanks for noticing and mentioning it. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
PCorona Posted December 11, 2022 Share Posted December 11, 2022 Is there an update as I have this issue as well (Win 10, all updates installed) and is kinda annoying when searching for files in crowded folders Rich313 1 Quote Link to comment Share on other sites More sharing options...
Pšenda Posted December 11, 2022 Share Posted December 11, 2022 58 minutes ago, PCorona said: Is there an update Follow the Beta forum. Quote Affinity Store (MSI/EXE): Affinity Suite (ADe, APh, APu) 2.4.0.2301 Dell OptiPlex 7060, i5-8500 3.00 GHz, 16 GB, Intel UHD Graphics 630, Dell P2417H 1920 x 1080, Windows 11 Pro, Version 23H2, Build 22631.3155. Dell Latitude E5570, i5-6440HQ 2.60 GHz, 8 GB, Intel HD Graphics 530, 1920 x 1080, Windows 11 Pro, Version 23H2, Build 22631.3155. Intel NUC5PGYH, Pentium N3700 2.40 GHz, 8 GB, Intel HD Graphics, EIZO EV2456 1920 x 1200, Windows 10 Pro, Version 21H1, Build 19043.2130. Link to comment Share on other sites More sharing options...
Altereddezignz Posted January 9, 2023 Share Posted January 9, 2023 Any ideas for missing thumbnails for files saved out of designer and photo? Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted January 9, 2023 Share Posted January 9, 2023 10 hours ago, Altereddezignz said: Any ideas for missing thumbnails for files saved out of designer and photo? This topic is about the Affinity icon being missing on the thumbnails, not the thumbnails being missing. If your problem is with the thumbnails themselves, perhaps you should find a different topic or start your own? Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
anonuser Posted January 27, 2023 Share Posted January 27, 2023 I suddenly have this same problem. Have been using Affinity Photo Version 2 for a couple of days. Suddenly, there is no Affinity logo on the thumbnails in windows 11 file explorer. Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted January 29, 2023 Share Posted January 29, 2023 On 1/27/2023 at 2:48 PM, anonuser said: I suddenly have this same problem. Have been using Affinity Photo Version 2 for a couple of days. Suddenly, there is no Affinity logo on the thumbnails in windows 11 file explorer. Welcome to the Serif Affinity forums. At this point about all we can do is wait for the Developers to provide a fix. Perhaps this one will be in the next update, which is rumored to include a larger set of fixes than 2.0.4 did, which was focused on a few high priority items. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
PCorona Posted January 29, 2023 Share Posted January 29, 2023 Any kind of update ? Quote Link to comment Share on other sites More sharing options...
Ron P. Posted January 29, 2023 Share Posted January 29, 2023 Did you read the post just above yours? 16 hours ago, walt.farrell said: Welcome to the Serif Affinity forums. At this point about all we can do is wait for the Developers to provide a fix. Perhaps this one will be in the next update, which is rumored to include a larger set of fixes than 2.0.4 did, which was focused on a few high priority items. Rich313 1 Quote Affinity Photo 2.4..; Affinity Designer 2.4..; Affinity Publisher 2.4..; Affinity2 Beta versions. Affinity Photo,Designer 1.10.6.1605 Win10 Home Version:21H2, Build: 19044.1766: Intel(R) Core(TM) i7-5820K CPU @ 3.30GHz, 3301 Mhz, 6 Core(s), 12 Logical Processor(s);32GB Ram, Nvidia GTX 3070, 3-Internal HDD (1 Crucial MX5000 1TB, 1-Crucial MX5000 500GB, 1-WD 1 TB), 4 External HDD Link to comment Share on other sites More sharing options...
PCorona Posted February 1, 2023 Share Posted February 1, 2023 Ron, I asked as I haven't seen a peep about this anywhere....just trying to kick the can down the road as it were....... Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted February 1, 2023 Share Posted February 1, 2023 5 minutes ago, PCorona said: I asked as I haven't seen a peep about this anywhere. If you look at the top of the topic you'll see it has a bug tag, AFP-5629, and clicking it will bring up a list of topics that have that tag. https://forum.affinity.serif.com/index.php?/search/&tags=AFP-5629 Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
PCorona Posted February 1, 2023 Share Posted February 1, 2023 well now I feel like, as Bugs Bunny would say, a "maroon" .....I never noted that before !!! Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted February 1, 2023 Share Posted February 1, 2023 Any topic where the Moderators have acknowledged an issue should have a tag like that. Usually the topic will also have a comment by a Moderator, but sometimes as they pass by they decide that the discussion doesn't need any additional comment, and just add the tag. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
KCP Posted June 12, 2023 Share Posted June 12, 2023 Count me among the affected. I'm curious why none of the admins have responded to this post to shed light on the problem and potential fixes. Quote Link to comment Share on other sites More sharing options...
Pšenda Posted June 12, 2023 Share Posted June 12, 2023 3 hours ago, KCP said: I'm curious why none of the admins have responded to this post to shed light on the problem and potential fixes. ??? Quote Affinity Store (MSI/EXE): Affinity Suite (ADe, APh, APu) 2.4.0.2301 Dell OptiPlex 7060, i5-8500 3.00 GHz, 16 GB, Intel UHD Graphics 630, Dell P2417H 1920 x 1080, Windows 11 Pro, Version 23H2, Build 22631.3155. Dell Latitude E5570, i5-6440HQ 2.60 GHz, 8 GB, Intel HD Graphics 530, 1920 x 1080, Windows 11 Pro, Version 23H2, Build 22631.3155. Intel NUC5PGYH, Pentium N3700 2.40 GHz, 8 GB, Intel HD Graphics, EIZO EV2456 1920 x 1200, Windows 10 Pro, Version 21H1, Build 19043.2130. Link to comment Share on other sites More sharing options...
Staff EmT Posted June 13, 2023 Staff Share Posted June 13, 2023 Hi @KCP Thanks for your report, I have updated the relevant ticket with your example. This issue is currently under investigation with the devs, this post should get an update from the Serif Info Bot when it has been fixed. Quote How to format a bug report | List of V2 FAQ's | Affinity Photo (V2) Tutorials | Affinity Designer (V2) Tutorials | Affinity Publisher (V2) Tutorials Link to comment Share on other sites More sharing options...
Staff Dan C Posted June 13, 2023 Staff Share Posted June 13, 2023 Just to confirm, our team believe that this icon issue appears to occur with the MSIX installer version of the Affinity V2 apps, and not with the EXE versions. If you wish to switch, please uninstall the Affinity V2 apps from 'Apps & Features', then visit the below links and download the EXE versions of the apps, using the Also Available : EXE option: Photo - https://store.serif.com/update/windows/photo/2/ Designer - https://store.serif.com/update/windows/designer/2/ Publisher - https://store.serif.com/update/windows/publisher/2/ Once you've downloaded the EXE versions of the apps, install these as normal. You may need to restart your PC before these icons are shown on your files as expected. I hope this helps Quote Please note - I am currently out of the office for a short while whilst recovering from surgery (nothing serious!), therefore will not be available on the Forums during this time. Should you require a response from the team in a thread I have previously replied in - please Create a New Thread and our team will be sure to reply as soon as possible. Many thanks! Link to comment Share on other sites More sharing options...
ADRlAN1988 Posted June 14, 2023 Share Posted June 14, 2023 Thanks @Dan C this works... Finally! Dan C 1 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.