DC9V Posted November 10, 2022 Share Posted November 10, 2022 Hello, I'd like report a performance issue. Affinity Designer Version: 2.0.0 System: Apple Mac Studio, M1 Max, 24c GPU, 32GB memory, 1TB SSD macOS: Ventura 13.0Display: LG 27GN950, Displayport 1.4, Adaptive Sync enabled, 144Hz, 4KMouse: Logitech G502X, Polling Rate: 1000Hz, DPI: 800 - 8000(Edit: usually I'm using 3600 - 3800 DPI) Settings: Hardware acceleration: Metal compute acceleration (Apple M1 Max) ; Display: Metal(Edit: The issue also seems to occur with OpenGL) Issue: Selecting and moving objects appears laggy. I also noticed it when moving folders or files on my Desktop, so it could also be related to macOS Ventura.Video:https://youtu.be/kzrrg5mBT30Repeat: Open any project and move any objects. Greetings, DC9V Affinity 2.0.0 ~☺~ M1 Max.mp4 Quote Link to comment Share on other sites More sharing options...
MikeTO Posted November 10, 2022 Share Posted November 10, 2022 I'm not seeing any lag in Affinity or Finder with my M1 Pro and Ventura, there has to be something else going on with your machine but I have no idea what it could be. macOS file dragging is silky smooth and Affinity is just as smooth even when dragging many complex objects at once. DC9V 1 Quote Download a free manual for Publisher 2.4 from this forum - expanded 300-page PDF My system: Affinity 2.4.2 for macOS Sonoma 14.4.1, MacBook Pro 14" (M1 Pro) Link to comment Share on other sites More sharing options...
DC9V Posted November 12, 2022 Author Share Posted November 12, 2022 On 11/10/2022 at 4:22 PM, MikeTO said: I'm not seeing any lag in Affinity or Finder with my M1 Pro and Ventura, there has to be something else going on with your machine but I have no idea what it could be. macOS file dragging is silky smooth and Affinity is just as smooth even when dragging many complex objects at once. Hm, that's weird. I'm gonna contact Apple support. Quote Link to comment Share on other sites More sharing options...
François R Posted November 15, 2022 Share Posted November 15, 2022 rckCkQO.mp4 Quote 1) You have completely wrecked the layers panel, Serif. 2) I recommend Reddit groups instead of this forum. Not the same few bot-like users replying to everything, a wider representation of users, fewer fanboys, more qualified users. In short, better! 3) I was here to report bugs and submit improvement requests for professional work professionally in a large setup and to bring a lot of knowledge from the world, i.e. professional product development, web- and software development, usability, user experience design and accessibility. I actually know what I am talking about! BUT! We are phasing out Designer and Affinity in 2022 Q1 - and replacing it with feature complete and algorithmically competent alternatives. Publisher is unsuitable for serious use, and was never adopted. Link to comment Share on other sites More sharing options...
Staff EmT Posted November 16, 2022 Staff Share Posted November 16, 2022 Hi @DC9V We are aware of this issue and it has been passed over to the devs for further investigation. DC9V 1 Quote How to format a bug report | List of V2 FAQ's | Affinity Photo (V2) Tutorials | Affinity Designer (V2) Tutorials | Affinity Publisher (V2) Tutorials Link to comment Share on other sites More sharing options...
DC9V Posted November 16, 2022 Author Share Posted November 16, 2022 40 minutes ago, EmT said: Hi @DC9V We are aware of this issue and it has been passed over to the devs for further investigation. Thank you, Happy patching! Quote Link to comment Share on other sites More sharing options...
DC9V Posted December 12, 2022 Author Share Posted December 12, 2022 Great news! I've found a simple solution for this issue. Open System Settings Click: Accessibility -> Display Set Pointer Size to Normal Click Reset Pointer Colours (fill colour: black ; outline colour: white ; 100% opacity) See video: 0:00-0:50 Demonstrating the lag issue in Affinity Designer V2.0.0 0:50-1:46 Solution: Resetting Mouse Pointer in System Settings @EmT 1779059691_SolutionforlaginV2.mov MikeTO and debraspicher 2 Quote Link to comment Share on other sites More sharing options...
François R Posted December 12, 2022 Share Posted December 12, 2022 6 hours ago, DC9V said: Great news! I've found a simple solution for this issue. Open System Settings Click: Accessibility -> Display Set Pointer Size to Normal Click Reset Pointer Colours (fill colour: black ; outline colour: white ; 100% opacity) Thanks, I'll check that out later. Not sure I changed any of these settings. Not a solution anyway - changing such trivial OS settings is not a solution for a program to work properly. I only experience the problem with this mouse in Affinity Designer, not with this mouse in other (similar) programs, while ordinary cheap mice work ok with Affinity. But now Serif has got a clue to fix the bug in their program. So far, so good. DC9V 1 Quote 1) You have completely wrecked the layers panel, Serif. 2) I recommend Reddit groups instead of this forum. Not the same few bot-like users replying to everything, a wider representation of users, fewer fanboys, more qualified users. In short, better! 3) I was here to report bugs and submit improvement requests for professional work professionally in a large setup and to bring a lot of knowledge from the world, i.e. professional product development, web- and software development, usability, user experience design and accessibility. I actually know what I am talking about! BUT! We are phasing out Designer and Affinity in 2022 Q1 - and replacing it with feature complete and algorithmically competent alternatives. Publisher is unsuitable for serious use, and was never adopted. Link to comment Share on other sites More sharing options...
François R Posted December 13, 2022 Share Posted December 13, 2022 On 12/12/2022 at 4:32 PM, DC9V said: Great news! I've found a simple solution for this issue. Open System Settings Click: Accessibility -> Display Set Pointer Size to Normal Click Reset Pointer Colours (fill colour: black ; outline colour: white ; 100% opacity) Close, but not really. Performance becomes significantly less poor, but if I compare redraw performance when dragging objects with a cheap mouse, there is still visible lag. Just much less. I can actually manage to see fill in shape being filled in with the high-dpi mouse (albeit quickly), but it's not visible at all when I drag with my cheap normal-dpi mouse. But thanks a million for the observation. I think that's what you call a breakthrough in the investigation. 😁 @Patrick Connor The good @DC9V has correctly established a connection between high-dpi mouse etc. and redraw performance when accessibility settings for pointers are changed in macOS , but also without changes. Please inform developers about this. DC9V 1 Quote 1) You have completely wrecked the layers panel, Serif. 2) I recommend Reddit groups instead of this forum. Not the same few bot-like users replying to everything, a wider representation of users, fewer fanboys, more qualified users. In short, better! 3) I was here to report bugs and submit improvement requests for professional work professionally in a large setup and to bring a lot of knowledge from the world, i.e. professional product development, web- and software development, usability, user experience design and accessibility. I actually know what I am talking about! BUT! We are phasing out Designer and Affinity in 2022 Q1 - and replacing it with feature complete and algorithmically competent alternatives. Publisher is unsuitable for serious use, and was never adopted. Link to comment Share on other sites More sharing options...
François R Posted December 13, 2022 Share Posted December 13, 2022 On 11/16/2022 at 1:00 PM, EmT said: Hi @DC9V We are aware of this issue and it has been passed over to the devs for further investigation. Hi @EmT See above. Quote 1) You have completely wrecked the layers panel, Serif. 2) I recommend Reddit groups instead of this forum. Not the same few bot-like users replying to everything, a wider representation of users, fewer fanboys, more qualified users. In short, better! 3) I was here to report bugs and submit improvement requests for professional work professionally in a large setup and to bring a lot of knowledge from the world, i.e. professional product development, web- and software development, usability, user experience design and accessibility. I actually know what I am talking about! BUT! We are phasing out Designer and Affinity in 2022 Q1 - and replacing it with feature complete and algorithmically competent alternatives. Publisher is unsuitable for serious use, and was never adopted. Link to comment Share on other sites More sharing options...
dpt Posted March 8, 2023 Share Posted March 8, 2023 I've hit this when using a Logitech MX518 here (modern style). I believe it's the mouse report rate, not the DPI, that's the problem. 125 reports/s is fine. 250/s or higher and Affinity siezes up. Affinity's likely being blasted with so many events that it gives up. Quote Link to comment Share on other sites More sharing options...
DC9V Posted March 9, 2023 Author Share Posted March 9, 2023 1000Hz is the standard polling rate on modern devices and it shouldn't cause any issues. Quote Link to comment Share on other sites More sharing options...
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