Guitar Arts Posted November 10, 2022 Share Posted November 10, 2022 I purchased V2, yesterday. When I double-click on the install file (affinity-photo-2.0.0.msix), the install screen opens, but when I click the "Install" button, the installer disappears and the app is not installed. A solution would be very much appreciated. I'm currently running V1, with no issues. Here are some system details: Processor AMD Ryzen Threadripper 3960X 24-Core Processor 4.20 GHz Installed RAM 64.0 GB (63.9 GB usable) System type 64-bit operating system, x64-based processor Edition Windows 10 Home Version 21H2 OS build 19044.2251 AFFINITY V2 installer crash.mp4 Quote Link to comment Share on other sites More sharing options...
Staff Leigh Posted November 10, 2022 Staff Share Posted November 10, 2022 Sorry to hear that you're having issues. Can you try installing the app using the PowerShell method listed here: Guitar Arts and Paco Ruiz 2 Quote Link to comment Share on other sites More sharing options...
Guitar Arts Posted November 10, 2022 Author Share Posted November 10, 2022 Thank you, so much. That did the trick. All apps installed, tested, and working. Really appreciate it! Leigh 1 Quote Link to comment Share on other sites More sharing options...
Staff Leigh Posted November 10, 2022 Staff Share Posted November 10, 2022 18 minutes ago, Guitar Arts said: Thank you, so much. That did the trick. All apps installed, tested, and working. Really appreciate it! That's great to hear - thanks for letting me know. Guitar Arts 1 Quote Link to comment Share on other sites More sharing options...
Paco Ruiz Posted November 10, 2022 Share Posted November 10, 2022 Thanks Leigh, both Photo and Designer up and running!!! I'm off to YouTube to watch some tutorials and get started with them... 10 hours ago, Leigh said: Sorry to hear that you're having issues. Can you try installing the app using the PowerShell method listed here: Leigh 1 Quote Link to comment Share on other sites More sharing options...
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