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Publisher Version 2 - Error or Bug - pages won't delete


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Hi Support,
When trying to delete unwanted pages, I highlight, then click on the Dustbin to Delete the page but it doesn't work, & I think I know why.

When I click on the Dustbin, the Duplicate Selected pages also becomes Highlighted, so even though it is trying to Delete, it also Duplicates the highlighted page, so nothing gets deleted.

I tried also deleting the page by right-clicking & clicking on Delete but that also doesn't work.

Now, I tried Clearing the Master from these spare pages but every time I do, it just keeps adding pages. But I noticed that even though the Duplicate Pages & the Delete icons are not depressed when I clear the Master pages, as I do so, they both become depressed, so more pages get added.

I will try & get a screen shot

Definitely a BUG.

Is this a Bug?

Thanks :)

Icons depressed so active.jpg

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Sorry, not to have replied yet. At the moment the Support team are prioritizing users who cannot install or register their licenses. They plan to get around to the bugs forums when that queue of "can not get started" tickets is reduced. Thanks for your patience for now. 

Patrick Connor
Serif Europe Ltd

"There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self."  W. L. Sheldon

 

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what screen resolution (percentage) are you running at please?

Patrick Connor
Serif Europe Ltd

"There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self."  W. L. Sheldon

 

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Hello Patrick,

Thank you for the update. I do realise that there are other issues with people not being able to install.
However, I am now unable to work on this project & time is getting tight.
I originally had issues with V1 (had the latest update), as when I added the TOC, there were no page numbers added & just couldn't find out what was wrong.
So, gleefully purchased V2, in the hope that the problem would be solved, which it did. :)
But now of course, there is this weird issue with adding pages, when I am trying to delete them. I did a clean install originally for Publishes & I haven't added the other programs yet, so didn't think there could be a conflict there.

So, hopefully, your amazing team will be able to get to my issue quite soon.

Many thanks,
peaches

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Hi @peaches,

I've tested this on a 1920 x 1080 monitor here, with my scaling set to 125% and I'm unable to replicate this currently - although the icons are slightly closer together, I cannot find a part in the UI where both options are enabled at once.

Are you able to provide a screen recording of this for me please?

If you're unsure how to take a screen recording, please check out our FAQ linked below - 

Many thanks in advance!

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Hello Dan,
After updating again with Microsoft OS, that particular bug seems to have gone, as I'm now able to delete the pages I no longer want.

However, I have a new major issue. When creating a book, I use facing pages but to upload to KDP, you need to have the pages singular. In the previous version this was no problem. But now, in version 2, I did the same thing & half of the pages are now blank. So, how do I get around this issue? Any ideas please?

Thanks,

Peaches

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Hello Dan again,

I think I've solved my own problem.

This time I left the page spread as is inside of Publisher v2, & just exported as a PDF & it seems to have made the pages as singles & not as a spread.

Not sure why that has happened, but it solved my problem. Although if you wanted a spread it would cause an issue.

Anyway, fingers crossed it works when I upload it to KDP.

Peaches :)

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Hi Dan,
I have just found something else & I don't know if it's me or the program.

I have the pages facing & make a Master page A (facing), & on these two pages I align the guides & text boxes so that there is the correct space on the outside of the pages & slightly more on the inside (for the seam).

However, I now find that when I view the pages with the text, the right-hand pages all have their text box moved slightly over, so that the spacings aren't even. There is no logical reason for it & when I go back to the Master Page, the text boxes are in the correct place.

Any suggestions please? Is it something I'm doing wrong?
Please images showing the error on the pages that show the text.

Thanks,

Peaches

Text box aligned correctly - Publisher v2.jpg

Text Box not aligned in Publisher v2.jpg

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Hi Dan,

I've looked in the help File for Master pages & cannot see that I'm doing anything wrong & there is no info about adding text boxes that causes issues. It just states that you can either have single or facing pages for your Master page & that you can place text boxes on them. So, I'm stumped!

Do you have any suggestions please?

 

Thanks,
Peaches  :)

 

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On 11/14/2022 at 3:37 PM, Mark Ingram said:

Hi all. Thanks for your patience over the weekend when our offices were closed.

We've had a meeting this morning and decided to ALSO offer MSI installers to, those people who would like them. I can't tell you when this will happen, as there is engineering work that will be required to allow this to happen, but we hope it won't be long.

Thanks for your feedback!

 

11 minutes ago, peaches said:

Hi Dan,

I've looked in the help File for Master pages & cannot see that I'm doing anything wrong & there is no info about adding text boxes that causes issues. It just states that you can either have single or facing pages for your Master page & that you can place text boxes on them. So, I'm stumped!

Do you have any suggestions please?

 

Thanks,
Peaches  :)

 

Now this is really strange!
Further down through the book at page 77, the text box on the right-hand page is now aligned correctly, as are all the other pages following on, apart from the very last page, where the text box has moved over again.

When I created the book (brought in all the text, I made pages first but had to add pages after that, as there was a lot more text. So, some pages were made with the Master already included but when adding new pages, it is a different box you use to add them & include the Master page. So, I know the last page was made at the beginning because I added that text separately& I just kept adding pages for the book afterwards.

So, I managed to correct a few pages & get the text box in alignment but now I can see that the continuation link between the two boxes is not going to the box but to an internal alignment which is not there is the original text.
This is so strange, as there appears to be another box that holds the text but when I remove the Master page, then the 2nd box & the text disappears also.

If this is a bug it's driving me nuts!

 

Peaches

 

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46 minutes ago, peaches said:

When I created the book (brought in all the text, I made pages first but had to add pages after that, as there was a lot more text. So, some pages were made with the Master already included but when adding new pages, it is a different box you use to add them & include the Master page. So, I know the last page was made at the beginning because I added that text separately& I just kept adding pages for the book afterwards.

First Save a copy of the document.

What I would do is use the text tool and select all the text, and copy it. Now I would Delete all the pages except for the first one. Select that page in the Pages panel and right click on it and choose Clear Masters from the context menu. Repeat the Right Click and choose to apply the Master/Parent page to it. You should have the Text Frame from the Master Parent Page on the Actual Page, paste your text into that and then do the Shift Click on the overflow triangle.

Mac Pro (Late 2013) Mac OS 12.7.5 
Affinity Designer 2.5.3 | Affinity Photo 2.5.3 | Affinity Publisher 2.5.3 | Beta versions as they appear.

I have never mastered color management, period, so I cannot help with that.

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Hello Dan & Old Bruce,

Thank you for the suggestions.

Old Bruce... I couldn't do all that work, as I am on a very tight deadline.

Dan...  I think I have solved it & it might be a bug. When I hover over the pages in the left hand coloum it shows what Master Pages you have linked. What I found was, on the right-hand page, the Master pages were linked in a different order than the left ones. So, instead of: Master A left, Master A Right, Master Numbering left, Master Numbering right, there were multiple Master pages listed, even 3 or 4 of each. I tried only having the Master page A & clearing all the rest but it wasn't doing it.
So, I Added the Master A, unlinked the rest of them, then just added the Master for Numbering. I got the pages to work but all the other masters just haven't gone. I tried to take an image but none of them take an image automatically, you have to draw it & then the popup disappears.

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On 11/18/2022 at 7:53 PM, peaches said:

Dan...  I think I have solved it & it might be a bug. When I hover over the pages in the left hand coloum it shows what Master Pages you have linked. What I found was, on the right-hand page, the Master pages were linked in a different order than the left ones. So, instead of: Master A left, Master A Right, Master Numbering left, Master Numbering right, there were multiple Master pages listed, even 3 or 4 of each. I tried only having the Master page A & clearing all the rest but it wasn't doing it.
So, I Added the Master A, unlinked the rest of them, then just added the Master for Numbering. I got the pages to work but all the other masters just haven't gone. I tried to take an image but none of them take an image automatically, you have to draw it & then the popup disappears.

Many thanks for letting me know and my apologies for the delayed response here! I will be sure to pass this information through to our QA team to investigate this issue further, and log it with our developers as required :)

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  • 11 months later...

I'm having the same issue: I can't delete pages and I've tried both the garbage can icon and the "delete pages" from the drop down menu. After several tries with no success in the deletions, my file appears to have become corrupted and I'm experiencing some other strange behaviour. Early pages, say pages 3 and 4 , appear to be copied and show up later in the document, say page 77-78. I'm trying to lay out a 200+ page book and I'm finding this rather frustrating. I really want Affinity Publisher 2 to work for me.

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Hi @peevee99,

Welcome to the Affinity Forums & I'm sorry to hear you're having trouble!

Our team were unable to replicate the above reported issue within a new document, and these delete options are working as expected for me currently on iPad - so it's certainly possible that your document is corrupted, causing these issues.

Firstly can you please provide a screen recording showing the issue you're referring to? This should show the exact pages you are having trouble with.
If you're unsure how to take a screen recording, please check out our FAQ linked below - 

 Secondly, can you please attach a copy of your .afpub file here for me, so that I can test further with this specific document? If you'd like a private upload link for the file, please let me know :)

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