[RESOLVED] Bought all v2 on iPad (cannot access without license??) *images inside*

[Affinity iPad Student]

Resolution: (thank you @walt.farrell) you made think outside the box which is how I came to this resolve

Hope this breakdown helps the devs if they also notice this issue. *Particularly logging in, after a purchase*

 

When I initially purchased the V2 apps via the app store, I went through the standard app store procedure:  where you double click the button on the side of your iPad when prompted, to confirm a purchase: 

 

Well..  I went through that whole step, it literally said $11.99 as I double clicked the iPad button to confirm the purchase. 

 

Somehow, the purchase was NOT transacted (I checked my bank account  —> nothing there) I immediately felt this is the reason, the app is preventing me access, it assumes I didn’t pay.  

 

With that thought, I went ahead and decided to purchase photo 2, through the V2 photo app:

 

I now have access to the app, but not before it slapped me with one more barrier:

LOG IN BUG AFTER PURCHASE:  after I made the purchase, all my log in credentials were automatically placed in the sign in fields, so all I had to, was tap the continue button to proceed and enter the app, well…..,,, my inputs in tapping the continue button were ignored. I had to reboot the app, and now it’s working. So yea, look out for that. 

 

The question that’s still in the air: will I be double charged? I know I mentioned there was nothing in my transaction vids the app store, but apple sometimes shuts reflect onto your bank account until days later.  I guess I’ll find out, and if I am double charged, I’ll post it here. 

 

 

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Previous Issue Detailed Below, in case anybody experiences this: 

I’m confused. because if memory serves me correct, when I initially purchased affinity photo for iPad (when it first released), I don’t recall requiring to buy a license to use it. I don’t mind buying the license.. just let know if this is what I have to do. 

 

I just bought all three affinity apps in the app store for $11.99 each (photo, designer & publisher)

Here’s my issue:

 

1.  Launch photo v2

 

 

2.  Sign in (I do enter the correct credentials) 

 

3.  No license prompt 

 

 

4. Now I cannot access the app 

 

My mind is telling me, I have to purchase the $99 universal license to access the app? (is this correct?)

If the $99 license is indeed required, will this one license apply for….   all of the affinity v2 apps I purchased? 

 

 

Thanks.  

[walt.farrell]

You certainly don't need to buy the Universal license. So please don't do that just to try to resolve this problem.

[Affinity iPad Student]

@walt.farrell Thank you, any ideas for resolve?

 

I updated my original post, by adding images, maybe this will help you see what’s going on. 

[walt.farrell]

The screenshots should be helpful.

I can't help with this question, though, as I haven't purchased for iPad yet, so I don't know exactly how that process works from my own experience.