ortiga Posted November 9, 2022 Share Posted November 9, 2022 (edited) I am getting an error message. I can't use the program if it is incompatible with the windows version I use, ie the same windows version I have used for years with affin Photo, pub, designer, etc. Why can't you just use a .exe file like you always have. I have spent 3 hours trying to get the .msix installer to work, now it just refuses. The error message in spanish but you get the gist, easy to see what they are saying. Can't install the aff pub file because it is incompatible with my earlier version of windows 10. As I say I have no problem running version 1 and all the updates. Please let me know if this is fixable, or I will just keep using the version one programs. I didn't know you would require new versions of windows for version 2. Mensaje de error en la instalación de la aplicación: Windows no puede instalar el paquete SerifEuropeLtd.AffinityPublisher2_2.0.0.1640_x64__3cqzy0nppv2rt porque no es compatible con el dispositivo. Este paquete requiere la versión de sistema operativo 100190410 o posterior en la familia de dispositivos Windows.Desktop. Actualmente, el dispositivo ejecuta la versión del sistema operativo 10.0.17134.112. (0x80073cfd) Edited November 9, 2022 by ortiga Quote Link to comment Share on other sites More sharing options...
mr_pryzm Posted November 9, 2022 Share Posted November 9, 2022 This is just saying it needs an newer version of Win10. If you press the Windows + R keys then type Winver in the dialogue box that comes up it should say 2004 or later (2004, 20H2, 21H1, 21H2). If it doesn't, you'll have to upgrade to that minor version. You won't need Windows 11 to run it. stokerg 1 Quote Link to comment Share on other sites More sharing options...
Staff stokerg Posted November 9, 2022 Staff Share Posted November 9, 2022 Hi @ortiga, As @mr_pryzm has replied, you don't need to new version of Windows but you do need to install some updates for Windows 10 in order to run version 2. Quote Link to comment Share on other sites More sharing options...
ortiga Posted November 9, 2022 Author Share Posted November 9, 2022 Well it says Version 1803 (Compilacion SO 17134.112) so it's april 2018. Anyway here I am working away in Pub 1, photo, etc, as we speak, but version 2 won't even install. All of the previous ver 1 programs and updates are easy to install exe files. Topaz just did basically the same thing, here I am working away in topaz sharp and the new version can't be installed because it takes the latest graphics card and 32 ram. I think developers are failing to see that much of the world does not have access to the latest of everything. By the time hardware gets down here to SA on the market it's 3 years old, and costs three times as much. Anyway, thanks, I'll wait to see if the programs can be installed in some version other than with the .msix app, or I'll just work on the old programs. Quote Link to comment Share on other sites More sharing options...
Staff stokerg Posted November 9, 2022 Staff Share Posted November 9, 2022 4 minutes ago, ortiga said: I'll wait to see if the programs can be installed in some version other than with the .msix app They can't. The MSIX is the new installer for Affinity and this won't be changing. It is just a simple case of running Windows update on your current PC and installing the updates for Windows 10 and you'll be able to run Version 2. There is no need to buy new hardware or update to Windows 11. We take advantage of certain features provided by the operating system, in this case Windows and those features aren't present in older versions of Windows 10. Quote Link to comment Share on other sites More sharing options...
PAH Posted November 9, 2022 Share Posted November 9, 2022 I cannot install the Affinity 2 either. I have the latest Windows 11 Pro, and an adequate machine with plenty of resources. Says this... Reason: App installation failed with error message: error 0x80070005: Opening the package from location affinity-publisher-2.0.0.msix failed. (0x80070005) The installer simply refuses to run I did not try to install Designer 2 or Photo 2, because I don't want to screw up my V1 suite, if Publisher can't be installed. I have sent an email and am waiting to hear what the answer is. Quote Link to comment Share on other sites More sharing options...
Lessismore Posted November 11, 2022 Share Posted November 11, 2022 I have the same problem, this is what it says: Solicita al desarrollador un nuevo paquete de aplicación. Es posible que este paquete entre en conflicto con otro instalado, que dependa de cosas que no están instaladas (dependencias de paquetes) o que esté hecho para una arquitectura diferente. (0x80073CF3) My Window version is 22H2 (compilación de SO 1945.2251) Where can I find the Version 1 of Affinity? Quote Link to comment Share on other sites More sharing options...
Lessismore Posted November 11, 2022 Share Posted November 11, 2022 22 minutes ago, Lessismore said: I have the same problem, this is what it says: Solicita al desarrollador un nuevo paquete de aplicación. Es posible que este paquete entre en conflicto con otro instalado, que dependa de cosas que no están instaladas (dependencias de paquetes) o que esté hecho para una arquitectura diferente. (0x80073CF3) My Window version is 22H2 (compilación de SO 1945.2251) Where can I find the Version 1 of Affinity? Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted November 11, 2022 Share Posted November 11, 2022 On 11/9/2022 at 2:34 PM, ortiga said: Well it says Version 1803 (Compilacion SO 17134.112) so it's april 2018. You will need to update Windows to a newer version of Windows 10. Is there some reason you're staying on a Windows release that is 4 years out of date? Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1 Link to comment Share on other sites More sharing options...
walt.farrell Posted November 11, 2022 Share Posted November 11, 2022 This FAQ might provide some troubleshooting help for those having problems: Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1 Link to comment Share on other sites More sharing options...
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