create Posted November 9, 2022 Posted November 9, 2022 To Affinity Software: I too have been having problems recently with Affinity Designer and Affinity Publisher crashing when adding pages or when typing the name of a font in the font menu tab. The following Windows 10 updates I have are as follows: KB2565063, both versions x64 and x86, KB5019959, KB5020613, KB4589212, KB4598481, KB4593175, KB4586864, KB4577266, KB4570334 Quote
Dan C Posted November 11, 2022 Posted November 11, 2022 Hi @create, Apologies for the delayed response here. I can confirm this is a known issue, please see the below FAQ regarding this, with steps to resolve the crashing: Quote
create Posted November 12, 2022 Author Posted November 12, 2022 12 hours ago, Dan C said: Hi @create, Apologies for the delayed response here. I can confirm this is a known issue, please see the below FAQ regarding this, with steps to resolve the crashing: I do not have any of the Windows 10 update numbers listed. Is there any other update numbers to remove? The following Windows 10 update numbers: are as follows: KB2565063, both versions x64 and x86, KB5019959, KB5020613, KB4589212, KB4598481, KB4593175, KB4586864, KB4577266, KB4570384 Yours truly, Robert Quote
Dan C Posted November 12, 2022 Posted November 12, 2022 Can you please navigate to the Control Panel, then select Uninstall a program, then View installed updates and provide a screenshot of this list here for me? Many thanks in advance! Quote
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