John Kay Posted November 9, 2022 Share Posted November 9, 2022 I've just bought version 2 of Publisher and tried to install it, I get this message: "App Installer failed to install package dependencies. Ask the developer for package. " How do I do this, anyone? John Quote Link to comment Share on other sites More sharing options...
Staff Leigh Posted November 9, 2022 Staff Share Posted November 9, 2022 Can you download and install Microsoft.VCLibs.x64.14.00.Desktop.appx from here and then try reinstalling V2 again. Let me know how you get on 👍 Patrick Connor 1 Quote Link to comment Share on other sites More sharing options...
John Kay Posted November 9, 2022 Author Share Posted November 9, 2022 Thank you Leigh, that did the trick beautifully, it installed right away and is running now. Thanks again John Leigh 1 Quote Link to comment Share on other sites More sharing options...
Staff Leigh Posted November 9, 2022 Staff Share Posted November 9, 2022 That's great to hear - thanks for letting me know. Quote Link to comment Share on other sites More sharing options...
Zero Zero Posted November 9, 2022 Share Posted November 9, 2022 Worked for me too! Thanks for the information. All 3 Apps running perfectly. Leigh 1 Quote W11 Pro 64bit | AMD Ryzen 9 5900X | 64GB DDR4 Memory | Samsung 980 PRO 1TB PCIe 4.0 M.2 NVMe SSD | Samsung 970 EVO Plus 2TB M.2 NVMe SSD | Samsung 870 QVO 4TB SSD | 4TB 3.5in HDD | 6TB 3.5in HDD | RTX 3070 8GB Graphics Card | Lots and lots of creative software https://digitaldharmamusic.wordpress.com/ https://digitaldharmamusic.bandcamp.com/ Link to comment Share on other sites More sharing options...
John Kay Posted November 9, 2022 Author Share Posted November 9, 2022 I seem to be the best at stupid impulsive things, I don't usually use Designer much and I assumed that I would be able to link with my Designer 1 from Publisher 2, So I spent nearly the overall group fee and I am left with only two usable linked affinity programs. Oh well! John Quote Link to comment Share on other sites More sharing options...
Sapz Posted November 10, 2022 Share Posted November 10, 2022 I've installed Microsoft.VCLibs.x64.14.00.Desktop.appx. But I got another error, on the notification it says " App installation failed with error message: Windows cannot install package SerifEuropeLtd.AffinityDesigner2_2.0.0.1640_x64__3cqzy0nppv2rt because this package is not compatible with the device. The package requires OS version 10.0.19041.0 or higher on the Windows.Mobile device family. The device is currently running OS version 10.0.17763.316. (0x80073cfd) " Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted November 10, 2022 Share Posted November 10, 2022 8 hours ago, Sapz said: I've installed Microsoft.VCLibs.x64.14.00.Desktop.appx. But I got another error, on the notification it says " App installation failed with error message: Windows cannot install package SerifEuropeLtd.AffinityDesigner2_2.0.0.1640_x64__3cqzy0nppv2rt because this package is not compatible with the device. The package requires OS version 10.0.19041.0 or higher on the Windows.Mobile device family. The device is currently running OS version 10.0.17763.316. (0x80073cfd) " Welcome to the Serif Affinity forums. Yes, as documented, V2 requires 19041 or later, and you're running a much older level of Windows 10. You have a 2018 update of Windows, and you need a 2020 update (20H1) or later. You'll need to update Windows. Leigh 1 Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.3, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.3 Link to comment Share on other sites More sharing options...
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