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MacOS Venture: Constant crashes in Affinity Designer


Erik M

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Affinity Designer crashes constantly, to the degree that no work can be done.
OS was recently updated to latest version. Please find details below.


HardwareMacBook Pro 16-Inch
Chip: M1 Pro
Memory: 32GB

OS: MacOS 16 Ventura

 

Crash header-

Process:               Affinity Designer [7497]
Path:                  /Applications/Affinity Designer.app/Contents/MacOS/Affinity Designer
Identifier:            com.seriflabs.affinitydesigner
Version:               1.10.5 (1.10.15)
App Item ID:           824171161
App External ID:       847567086
Code Type:             ARM-64 (Native)
Parent Process:        launchd [1]
User ID:               502

Date/Time:             2022-11-03 13:56:54.7728 +0100
OS Version:            macOS 13.0 (22A380)
Report Version:        12
Anonymous UUID:        ED55D478-5664-4E22-3067-49BAD71F074A

Sleep/Wake UUID:       75486BE6-2E44-44E8-85E5-26A487C86F94

Time Awake Since Boot: 5100 seconds
Time Since Wake:       4306 seconds

System Integrity Protection: enabled

Crashed Thread:        0  Dispatch queue: com.apple.main-thread

Exception Type:        EXC_BAD_ACCESS (SIGSEGV)
Exception Codes:       KERN_INVALID_ADDRESS at 0x0000000000000078
Exception Codes:       0x0000000000000001, 0x0000000000000078

Termination Reason:    Namespace SIGNAL, Code 11 Segmentation fault: 11
Terminating Process:   exc handler [7497]

VM Region Info: 0x78 is not in any region.  Bytes before following region: 68719476616
      REGION TYPE                    START - END         [ VSIZE] PRT/MAX SHRMOD  REGION DETAIL
      UNUSED SPACE AT START
--->  
      commpage (reserved)        1000000000-7000000000   [384.0G] ---/--- SM=NUL  ...(unallocated)
 

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  • Staff

Hi @Erik M,

Welcome to the Affinity Forums :)

Sorry to hear you're experiencing crashing - in order for our team to investigate further, we're going to need to see a full copy of the crash report above.

Can you please follow the below FAQ and provide a copy of the full report for me?

Many thanks in advance!

Please note -

I am currently out of the office for a short while whilst recovering from surgery (nothing serious!), therefore will not be available on the Forums during this time.

Should you require a response from the team in a thread I have previously replied in - please Create a New Thread and our team will be sure to reply as soon as possible.

Many thanks!

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  • 2 weeks later...

Hi @Dan C,

Attached you will find 2 Crash reports from today. It seems that old crash reports are not present in the same folder, there should otherwise have been a handfull.
I hope the attached 2 will help you conclude on the root cause for the constant crashes.

Affinity Designer-2022-11-16-163505.ips

Affinity Designer-2022-11-16-170939.ips

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